banned ... again ... by the same GM!? WTF?!

[Anjuna]

Sounds like a certain GM got ganked by a multiboxer on his regular account. ^^

I'm starting to think that as well, sounds personal. I would be really pissed off at this point, i'd at least ask for a free month x5.

Seriously. That would be reasonable compensation for dealing with some psychopathic fool with a vendetta against multi-boxing.

[succulent]

Atomik, what realm are you on? So we know where this GM is causing troubles.

[Ellette]

That's BS! I would definitely be writing a very lengthy "GM Feedback" e-mail, as well as opening a ticket ingame. If they said you were doing nothing wrong and gave you your accts back the first time, then why the 2nd ban? And by the same GM? I just don't think that's a coincidence. Plus I highly doubt that he was out-of-the-loop for the whole unbanning of you thing. It's kinda impt that they know who's banned and who's not isn't it?

I really am sorry about all this tho It's so unfair! :thumbdown:

[atomik]

realm: Area52
exploits: none, like I said before I'm only using keyclone, I levelled to 14 doing quests in Durotar, and ran RFC a couple of times. My system is clean, I ran a scan the first time I got banned to make sure nobody hacked my accounts, plus each of my accounts all use different 8 character passwords. No trade channel spamming, no begging for gold, no ganking (no PvP whatsoever).
naming names: I'll keep names out of it, I'm sure if a senior GM wanted to find out, they could look up who's been banning my accounts.

If I manage to actually chat with an in-game GM I'll inquire whether my accounts have been flagged as multibox accounts and/or request that a note be added.

I wonder if it's just the fact that they are trial accounts? Because my main account was unaffected. If I was doing something wrong wouldn't all my accounts receive bans?

[Caspian]

Just keep it nice and polite. Don't threaten them with the BBB or anything like that. I know you must be fuming but don't let that come through in any of your communications.

It sounds like you are on the right track with what you are doing. wowgmfeedback is also a good secondary followup but you might want to wait until the situation is resolved, either good or bad.

good luck

[Pent]

sounds like the GM just hates multiboxing, although it seems alot of trials get banned right off the bat from the look of these forums..

[robbotats]

People dont understand boxing and assume its cheating so they report you as a bot.

Every experienced botter always starts a new account on trial, to protect against a possible ban pre lvl 20 which saves them $20 so blizz are a little trigger happy on trial accounts

Also, there are no legal issues for blizz in banning accounts, we signed a TOS that allows them to ban us for any reason and no reason.

[Doubleo7]

I think some of you are being too nice. If this shit happened to me I would prolly flip a lid. Then again, a long long time ago, I used to work in customer service, and maybe I expect a higher quality now. Sometimes we forget that GMs aren't just game 'police' they are customer service in a game we are all paying for! I would fight to get your accounts back... and then I would stop giving them my money, and make sure they know why. If they take steps to assure you that this kind of harrassment won't continue, and they attempt to compensate you in some way, then that's another matter I suppose. However, if they give you the same craptastic customer service they have already been dishing out, in light of your situation, I would definitely bolt.

[daviddoran]

I think they should credit each account a free month of game time (once you put in CD keys)

Short of that, they should at LEAST comp you for the days that you were unable to log in while they were inaccessable.

[Malekyth]

I think some of you are being too nice. If this shit happened to me I would prolly flip a lid. Then again, a long long time ago, I used to work in customer service, and maybe I expect a higher quality now. Sometimes we forget that GMs aren't just game 'police' they are customer service in a game we are all paying for! I would fight to get your accounts back... and then I would stop giving them my money, and make sure they know why. If they take steps to assure you that this kind of harrassment won't continue, and they attempt to compensate you in some way, then that's another matter I suppose. However, if they give you the same craptastic customer service they have already been dishing out, in light of your situation, I would definitely bolt.

The OP is in the right -- explictly in the right, by stated Blizzard policy and by actual precedent -- so he doesn't need to get angry and risk galvanizing customer service against him, he just needs to remind Blizzard of this fact and wait out the inconvenience. There's no value in getting angry with people who respect eachother more than they'll respect the customer, of which they currently have millions.