I'd have to say, the Brian Kopp guide was amazing for pre-BC and it was far and away the best guide I've come across for the BC era of wow as well.
Unfortunately, Kopp promised lifetime upgrades to his guide when purchased, for all those who purchased at or around (or prior to) the release of Burning Crusade.
Sometime prior to WotLK, he updated his site and changed the site to read, lifetime upgrades for Classic through Burning Crusade content, but that each future expansion would be its own product.
I can understand where he's coming from; he puts in a lot of time during the beta to find an optimal path.
But he pissed off a massive number of people. If you give lifetime upgrades to something you sell, you should honor your word.
Bottom line, anyone who purchases now will get what they paid for, lifetime updates to the content purchased.
Anyone who purchased the previous guide is ripped off by someone whose word has no value.
I'll never give Kopp another penny.
Even if his guide was the best I've found to date, integrity has a value and Kopp has demonstrated he does not have many values.
*Edit - To the poster above me*
If the author guarantees you money back with no questions asked, both paypal and your credit card company will credit you or give you a charge back.
I did this with a wow guide that did not deliver remotely close to what was advertised.
The authors site promised a no questions asked money back guarantee.
The author answered my emails while I was a prospective buyer, but would not respond to me as a politely disgruntled purchaser.
Paypal was quick to credit my master card.
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