Accounts with the Same Last Name and Different First Name

[Vyndree]

The customer service rep said that, although account sharing is a strict black and white "no," within a family environment, assuming we're logging in from the same location, there should be no problem.

The customer service rep was giving you bad information. He was essentially saying that you could "slip under the radar" given the right circumstances, but he should have no means encouraged or even suggested that you do so.

As a solo-boxer, it is very easy to "slip under the radar". You rarely get reported (unless you do something stupid), you don't gather attention, and that sort of thing. As a multiboxer, you get reported daily -- people want to find any way they can to ban you -- you stick out like a sore thumb -- and we've even had GMs admit that they enjoy watching us play.

This topic has been exhausted already.

If your name is not on the accounts, you don't own them. It doesn't matter if you were the only person playing on the account. The original account owner should NEVER share their account information. You should NEVER play on an account that isn't yours. Blizzard can ban anyone who shares an account for any period of time. Blizzard can ban anyone who HAS, in the PAST, shared an account for any period of time. Blizzard polices this proactively (through the use of checking IP changes, etc) and retroactively (every time you are reported -- REGARDLESS of what the report was for).

See these threads for details and links to the ToU/Eula:
http://dual-boxing.com/forums/index....4229#post24229
http://dual-boxing.com/forums/index....8169#post78169
http://dual-boxing.com/forums/index....5284#post75284
http://dual-boxing.com/forums/index....4121#post74121
http://dual-boxing.com/forums/index....2456#post82456
http://dual-boxing.com/forums/index....5734#post65734
http://dual-boxing.com/forums/index....0803#post80803
http://dual-boxing.com/forums/index....2893#post82893