There's always more to these things than meets the eye.

It'll be interesting to see what they come back with. Post the full text of the various emails when you get a chance - minus your account information of course.

We all know that multiboxing isn't against the ToS, and Keyclone isn't illegal - there's more than enough Blue posts around to confirm both of those facts.

If you're being entirely honest in your initial claims, then I expect this will have a happy ending.