Quote Originally Posted by Diwa View Post
Support ticket is a Myth. Call them around 7-8am PST instead. Got connected in a few minutes and fixed my problem

1-800-592-5499
Quote Originally Posted by Peli View Post
Hell, I've called them at 5pm CST and haven't had to wait more than 5 minutes or so. Phone is definitely the way to go if you want something done ASAP.

Both consider yourselves lucky then.

1 hr and 13 mins on hold.. 3 mins of explanation, and 30 seconds to Xfer the toon back to Mag. At least the guy we native to my language, and very pleasant.

He literally said "well, it sounds like Oatboat owes you a $25.00 lunch."