Phishing Email or reall Blizzard?

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03-26-2010, 06:16 PM
crowdx

Phishing Email or reall Blizzard?

Hi all,
so the email below was filtered in my gmail email as spam, but looking at it I am not sure if it is a phishing email or really from blizzard?
Anyone else ever get an email like this? I am going to call when I get home but wondering is it legit.
Thanks all
___________________________________
Greetings!
An investigation of your World of Warcraft account has found strong evidence that the account in question is being sold or traded. As you may not be aware of, this conflicts with Blizzard's EULA under section 4 Paragraph B which can be found here:
WoW -> Legal -> End User License Agreement
and Section 8 of the Terms of Use found here:
WoW -> Legal -> Terms of Use
The investigation will be continued by Blizzard administration to determine the action to be taken against your account. If your account is found violating the EULA and Terms of Use, your account can, and will be suspended/closed/or terminated.
In order to keep this from occurring, you should immediately verify that you are the original owner of the account.
To verify your identity please visit the following webpage:
https://us.battle.net/login/login.xm...ex.xml&app=bam
Only Account Administration will be able to assist with account retrieval issues. Thank you for your time and attention to this matter, and your continued interest in World of Warcraft.
For more information,click herefor answers to Frequently Asked Questions or to contact the Blizzard Billing & Account Services team.
Account security is solely the responsibility of the accountholder. Please be advised that in the event of a compromised account, Blizzard representatives typically must lock the account. In these cases the Account Administration team will require faxed receipt of ID materials before releasing the account for play.
Sincerely,
The Battle.net Account Team
Online Privacy Policy

_______________________________
03-26-2010, 06:46 PM
Talos

its spam/fishing..

first off all blizz ALWAYS opens up with your REAL NAME AND/OR ACCOUNT NAME.
Second: they will NEVER ask you to go to some website to confirm your account.

To give you an idea this is a 24 hour ban i received recently (my first, and im not proud of it)

Quote:

https://mail.google.com/mail/images/cleardot.gif https://mail.google.com/mail/images/cleardot.gifWoWgmEU@blizzard.com

aan mij
details weergeven 1 mrt.

Account: ACCOUNTNAME GOES HERE (REMOVED FOR PRIVACY)
Date of Violation: 2010/02/28
Character name involved: CHARACTER NAME GOES HERE (REMOVED)
Type of violation: Harassment
Details of incident: Giving out real life information on a player.
Consequences for account: Warning placed on account and account suspended for 24 hours.

Greetings,

We are writing to inform you that we have, unfortunately, had to add a warning to your World of Warcraft account and temporarily suspend it. It is with regret that we take this type of action; however, it is in the best interests of the World of Warcraft community as a whole and for the integrity of the game. After your suspension has expired, you will be able to access the World of Warcraft servers again.

Please note that should any further violations of our Rules and Policies occur, this incident will be taken into consideration when determining the consequences to your account. This could include further warnings, account suspension or account termination.

We strongly suggest you review our current Rules and Policies to avoid further action in the future, these can be found at:
http://www.wow-europe.com/en/policy/

You can also find further information on the different levels of account penalty we can apply at: http://www.wow-europe.com/en/policy/...penalties.html

Also note, it is necessary for you to log into the game after the 24 hour suspension has expired; this will update the status of your account displayed on the Account Management page.

Please do not reply to this email as you will receive an automated response. If you have any further enquiries regarding your account status, please use the webform at the following address:
http://eu.blizzard.com/support/webform.xml?lan=en

Regards,

English Game Master Team
Blizzard Europe
03-26-2010, 11:06 PM
Sam DeathWalker

Quote:

Originally Posted by [URL

https://us.battle.net/login/login.xml?ref=https%3A%2F%2Fus.battle.net%2Faccoun t%2Fmanagement%2Findex.xml&app=bam[/URL]

_______________________________

When you are directed to another web site from an email just verify that its a ligit place. DO NOT TRUST whats in the email but hover your mouse over it and see what it REALLY says, as you can make a link go anyplace no matter what it says. If it links to https://us.battle.net/ then it probably ok. But if it takes you somewhere else then its phising. See like my sig says "36 BoXoR RoXoR Website" but when you hover your mouse over it you can see it goes to samdeathwalker.com. I could have said battle.net instead of boxor roxor or anything.
03-27-2010, 12:58 AM
Khatovar

Quote:

As you may not be aware of

Quote:

information,click herefor

Quote:

account can, and will be suspended/closed/or terminated

Quote:

the accountholder

That is not a real email. The link we're seeing is not the link in the email I'm guessing, just a copy paste of the text in the email reconverted to a URL by the forum software. It probably redirects in the email itself. See >

http://news.google.com/ <Hover your mouse here and look at the status bar in your browser
I have images here http://www.dual-boxing.com/showpost....09&postcount=5

Says Google News, actually links to Dual-boxing. But if I copy and paste the link, it doesn't grab the actual information for the redirect, just the text, and the message board software automatically formats it to a clickable link.

http://news.google.com/

A real Blizzard email always lists your account name. It usually has several links in it, like Talos' email shows {none of this "go to
WoW -> Legal -> Terms of Use"} .

Blizzard will never ask you to log in to "prove it or we'll suspend you." They will suspend you FIRST and ask you to talk to them later.

NEVER log into your account via a link in an e-mail. Manually type in worldofwarcraft.com and access your account directly from the official site.

So NO! The link in your email is probably NOT safe! We don't have the actual link you have, so what we see is NOT confirmation that the link is ok.
03-27-2010, 01:07 AM
crowdx

Well I tried to call blizzard this afternoon and the automate response told me due to heavy call volume they could not connect my call at this time.
As everyone says here, I would never use a link from an email to go to my account, I did try pasting the link directly into the address bar and it does go to what looks like batte net but as always with stuff like this, it is easy to recreate a website on a proxy server to capture account information.
Thanks all for the input and hopefully I will be able to get through to Blizzard the next time I call them lol
03-27-2010, 01:20 AM
jinkobi

I get 100 of these a day in my spam box. FAKE FAKE FAKE!

Expect to see many more... Once they figure out an email is a true battlenet account they are relentless with the emails.
03-27-2010, 02:42 AM
Ualaa

I'm starting to get spam emails for Aion too, and have never played it.
03-27-2010, 04:39 AM
Brocher

I get these all the time. I have a main (ISP) email that I use sparingly and only for important stuff, like my WoW accounts, and a couple of free junk emails that I use for forum sign ups and such like. I always get these type of emails in my junk accounts so it's obvious straight off the bat that it's junk.

My ISP also allows me to set-up different email addresses for the same account and if I'm shopping I can just use shopname@myaccount.com which works without me changing or setting up anything, then I can see if any sites are passing my email address on.
03-27-2010, 04:58 AM
Khatovar

Quote:

Originally Posted by jinkobi

I get 100 of these a day in my spam box. FAKE FAKE FAKE!

Expect to see many more... Once they figure out an email is a true battlenet account they are relentless with the emails.

You can change your bnet address through your account management page.
03-27-2010, 09:18 AM
Tdog

Unless you go to log onto your account and you are not able too due to blizzard having frozen your account, it is always straight up a phishing scam.
03-28-2010, 04:26 PM
mikekim

I also get hundreds of these a week, but they arn't smart enough, as all phishing emails i receive relate to US domains and have no mention of the EU servers i'm running on.

sometimes i'll l;og on to them with false details for a laugh (from a Sandboxed VM of course)

this is a "real EU one" I recieved from blizzard a couple of years ago.. (oh the days of wall jumping in BG's :P )
Notice it has been sent in multiple languages - how many spammers do that?

================================================== ==============================

English speaking customers: Please refer to the start of this e-mail
Für deutschsprachige Kunden: Bitte beachten Sie den zweiten Teil der Nachricht
Pour les clients français: Veuillez vous rendre à la troisième partie de ce message
Para los clientes españoles: Por favor vayan hasta el fin de este coreo electrónico

Greetings,

This account has recently been identified as being involved in actions deemed inappropriate for World of Warcraft. This conclusion was reached based on the results of a thorough investigation and therefore, the following account warning has been issued:

Account Name: <REMOVED>
Type of Violation: PvP Arena/Battleground Exploitation
Details of Incident: Exploitation of PvP Battlegrounds and the honor system
Consequences for Account: Account suspended for 3 hours (3h)

This may include, but is not limited to the following:
* Use of add-ons, "mods", external hardware, or any unapproved third party software to automate gameplay.
* Abuse of game mechanics or "bugs".
* Any behavior that has been found to be outside the intent of these Player versus Player matches.

This action has been taken in accordance with the World of Warcraft Terms of Use (http://www.wow-europe.com/en/legal/termsofuse.html) and our game policies (http://www.wow-europe.com/en/policy/).

Any further inappropriate behavior could result in penalties ranging from a temporary suspension to account closure, and may also include the loss of any rewards the exploitive character has received.

Any disputes or questions concerning the following account action can only be addressed by Account Administration. To contact the Account Administration department, please use the webform located at the follow address: http://www.wow-europe.com/support/securitywebform/securitywebform.html?locale=en_GB

To maintain the integrity of our investigation methods, we will be unable to disclose the specifics of our investigation methods. Thank you for your time and for understanding our position in this matter.

Regards,

Account Administration Team
Blizzard Entertainment Europe
----------

Sehr geehrte Kundin,
Sehr geehrter Kunde,

dieser Account wurde vor kurzem mit Handlungen in Verbindung gebracht, die in World of Warcraft als unangebracht angesehen werden. Dieses Ergebnis ist das Resultat einer sorgfältigen Prüfung und die folgende Verwarnung wurde Ihrem Account hinzugefügt:

Account Name: <REMOVED>
Art des Vergehens: PvP Arena / Schlachtfeld Exploitation
Hergang: Ausnutzung der PvP Schlachtfelder und des Ehresystems
Maßnahme: Accountsperrung für drei Stunden (3h)

Diese Handlungen können unter anderem folgendes beinhalten, sind jedoch nicht darauf beschränkt:
* Nutzung von Addons, „Mods“, externer Hardware oder unauthorisierter Drittanbietersoftware um Spielabläufe zu automatisieren
* Ausnutzung von Spielmechaniken oder “Bugs”
* Jegliches Verhalten, dass sich vom beabsichtigten Spielinhalt eines Schlachtfeldes abhebt, bzw. hier nicht vorgesehen ist

Diese Maßnahme wurde in Übereinstimmung mit unseren Nutzungsbestimmungen (http://www.wow-europe.com/de/legal/termsofuse.html) und unseren Bestimmungen zum Spiel (http://www.wow-europe.com/de/policy/) durchgeführt.

Bitte beachten Sie, dass dieser Vorfall bei etwaigen weiteren Verstößen gegen unsere Regeln und Bestimmungen berücksichtigt werden kann. Dies kann sowohl weitere Verwarnungen, sowie eine temporäre oder die permanente Sperrung des Accounts, als auch die Löschung von Gegenständen und Ehrepunkten zur Folge haben.

Weitere Fragen bezüglich der Accountverwarnung können nur durch unseren Accountsupport beantwortet werden. Hierzu nutzen Sie bitte unser Formular http://www.wow-europe.com/support/securitywebform/securitywebform.html?locale=de_DE

Da unsere Ermittlungsmethoden streng vertraulich sind, können wir Ihnen keine Besonderheiten dieser Untersuchung offenbaren.

Wir danken Ihnen für Ihr Verständnis in dieser Angelegenheit und verbleiben

mit freundlichen Grüßen

Account Administration Team
Blizzard Entertainment Europe
----------

Bonjour,

Ce compte a été récemment impliqué dans des activités portant préjudice au monde de World Of Warcraft. Ce résultat est basé sur une enquête approfondie de nos services, et la sanction suivante est à présent appliquée :

Nom du compte: <REMOVED>
Type d’incident : Exploitation en JcJ Arène / Champ de bataille.
Détails : Exploitation du système d’honneur en champ de bataille.
Conséquence sur le compte : Suspension de 3h et avertissement sur le compte.

Ceci inclue mais ne se limite pas à :
* Utilisation d’add-ons, « mods », matériels extérieurs, ou tout autre applications de tierce partie servant à automatiser les actions en jeu.
* Abus de la mécanique du jeu, ou des bugs.
* Tout comportement portant préjudice au fonctionnement de ces rencontres joueur contre joueur.

Cette action est prise en accord avec les conditions d’utilisation de World Of Warcraft (http://www.wow-europe.com/fr/legal/termsofuse.html) et nos chartes en jeu (http://www.wow-europe.com/fr/policy/).

Veuillez prendre note que cet incident sera pris en compte lors de toute nouvelle violation éventuelle des chartes de votre part. Les sanctions pourront être des avertissements, une nouvelle suspension de compte ou la fermeture du compte. Elles pourront également inclure la suppression des récompenses et points d’honneur gagnés par le personnage impliqué.

Toute contestation ou question en rapport avec cette action doit être adressée au service d’administration des comptes. http://www.wow-europe.com/support/securitywebform/securitywebform.html?locale=fr_FR

Afin de maintenir l’intégrité de nos méthodes d’investigation, nous ne pouvons pas vous divulguer les détails de ces investigations. Merci pour votre compréhension.

Cordialement

L’équipe d’Administration des comptes
Blizzard Entertainment Europe
----------

Saludos,

Esta cuenta se ha visto involucrada recientemente en acciones y hechos considerados inapropiados para World of Warcraft. Se ha llegado a esta conclusión después de una rigurosa investigación, y por lo tanto, se le ha dado la siguiente advertencia:

Nombre de cuenta: <REMOVED>
Incidente: Explotación del sistema de Arenas/campos de batalla.
Detalles: Explotación de los campos de batalla y del sistema de honor.
Acción sobre la cuenta: Cuenta suspendida por 3 horas (3h).

Esto puede incluir, pero no estar limitado a lo siguiente:
* Uso de add-ons, “mods”, hardware externo o cualquier programa de terceros para jugar de forma automatizada.
* Abuso de las mecánicas del juego o “bugs”.
* Cualquier comportamiento que se salga de lo estipulado correcto para las partidas de Jugador contra Jugador.

Esta acción se ha llevado a cabo de acuerdo a los términos de uso de World of Warcraft (http://www.wow-europe.com/es/legal/termsofuse.html) y nuestras políticas (http://www.wow-europe.com/es/policy/).

Cualquier futura conducta inapropiada podría dar como resultado penalizaciones, las cuales pueden ir desde una suspensión temporal al cierre de la cuenta, y pueden incluir la pérdida de cualquier recompensa obtenida por el personaje usado para cometer la infracción.

Cualquier disputa o pregunta concerniente a este asunto debe ser dirigida a Administración de Cuentas. Puede ponerse en contacto con el departamento de Administración de Cuentas a través del formulario que encontrará en http://www.wow-europe.com/support/securitywebform/securitywebform.html?locale=es_ES

Debido a que debemos mantener la integridad de nuestros métodos, no podremos revelarle los detalles de dichos métodos de investigación. Gracias por su tiempo y por comprender nuestra posición en este tema.

Cordialmente,

Administración de cuentas
Blizzard Entertainment Europe

================================================== ===============================
03-28-2010, 07:10 PM
Gormand

Quote:

Originally Posted by Ualaa

I'm starting to get spam emails for Aion too, and have never played it.

Ill go you one better then that, I have played Aion (Stopped after about a month) I havnt played it since last November, my computer has been formatted twice since then, my password for Aion is unique to Aion (IE not the same as any other password I use)
And my Aion account was hacked around 2-3 weeks ago.... WTF. Seems that Aion is vulnerable to either straight out hacking of their servers to retrieve passwords, or to brute force. Although brute force seems unlikely as my password is long, odd and not something that would be in a typical brute force list.

Actually I should see if they left purchased any game time on it.
03-29-2010, 12:24 PM
jinkobi

Quote:

Originally Posted by Khatovar

You can change your bnet address through your account management page.

Yeah it's just a real pain for me since I have all my game accounts for every game I play on that email. How they managed to get my email is a true mystery to me. It's alright though... If you never follow the links then you're safe. Only way they could get in my stuff is if they ran a password sequencer+could guess my authenticator code. They aren't going to do that when people blindly follow links and freely enter their info on hack sites.
03-29-2010, 10:42 PM
Khatovar

Quote:

Originally Posted by jinkobi

Yeah it's just a real pain for me since I have all my game accounts for every game I play on that email. How they managed to get my email is a true mystery to me.

Your Bnet address, because it is actually your login, should be a totally separate address. My bnet address was one I created only for bnet, nothing else is or ever will be tied to it, even if it's wow-related.

You should change your bnet address to a brand new e-mail and have it forward to the address you actually check.