Accounts Closed due to "Billing Discrepancy"

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06-17-2008, 02:36 PM
Heenan

It's very easy to see why Blizzard wouldn't support account detail changes. It would make account stealing/selling much easier, so why would they condone such practices?

It's also easy to see why the accounts need to be in your name. You may not always be with your wife/husband/girlfriend/boyfriend/significant other, so who gets the account if one side decides to leave? You are protecting yourself by having everything in your name anyway. A child under your care is different, seeing how you are making their decisions for them.

With so many of these posts I think we should have a big, bold sticky that says: Before beginning multiboxing ALL OF YOUR ACCOUNTS NEED TO BE UNDER THE SAME NAME. Period.
06-17-2008, 02:41 PM
Gurblash

Quote:

Originally Posted by 'Heenan',index.php?page=Thread&postID=75638#post75 638

I think we should have a big, bold sticky that says: Before beginning multiboxing ALL OF YOUR ACCOUNTS NEED TO BE UNDER THE SAME NAME. Period.

Agreed 100% if not a post, cause we ALL know how often those get read before people post...., make it a header on the forums themselves lol.
06-17-2008, 02:43 PM
Drizzit

Quote:

Originally Posted by 'Gurblash',index.php?page=Thread&postID=75643#post 75643

Quote:

Originally Posted by 'Heenan',index.php?page=Thread&postID=75638#post75 638

I think we should have a big, bold sticky that says: Before beginning multiboxing ALL OF YOUR ACCOUNTS NEED TO BE UNDER THE SAME NAME. Period.

Agreed 100% if not a post, cause we ALL know how often those get read before people post...., make it a header on the forums themselves lol.

I agree too. When i first started i read the posts on how to start and i don't think any said they have to be in your name (if they did it was very settle). That is why at first i bought 3 addition accounts and was going to use wife, thank god the day before i started someone made a post about account sharing. That day I bought the 4 account.
06-17-2008, 03:10 PM
Oatboat

Quote:

Originally Posted by 'Heenan',index.php?page=Thread&postID=75638#post75 638

With so many of these posts I think we should have a big, bold sticky that says: Before beginning multiboxing ALL OF YOUR ACCOUNTS NEED TO BE UNDER THE SAME NAME. Period.

Yup - I agree. Had to buy all new copies and start over. Luckily my boxings were only lvl 8 at the time, but my 70's on the accounts... eh buh bye 8|
06-17-2008, 03:33 PM
BGuru

What I don't understand is why all the people that aren't multi-boxing and sharing accounts aren't getting banned.
In the last 3 years I've known dozens of people in my guild that share accounts, one person's son even plays multiple guildies characters in the summer to get them honor.
I tell everyone they are in danger of getting banned and I just get laughed at.
Only bad thing that ever happened was our GM got his epics sharded and he never knew who did it cause so many people used his account.
06-17-2008, 03:52 PM
BGuru

True I just have to step foot in Stormwind and 4 or 5 people will say "wtf" or "cheater".

Yesterday while having my 4 Shaman following my Pally someone said "cheater" and I said OMG those cheaters are following me get them off me. 8o I found it funny for some reason. The guy sent me a tell later asking if the cheaters were still chasing me.
06-17-2008, 04:13 PM
Vyndree

Quote:

Originally Posted by 'BGuru',index.php?page=Thread&postID=75679#post756 79

What I don't understand is why all the people that aren't multi-boxing and sharing accounts aren't getting banned.

Because they are not all logging in from teh same IP address making the EXACT same keypresses at the EXACT same time and getting reported by every joe schmoe anti-multiboxer on the server.

However, if you believe someone (even a non-boxer) is account sharing, you can report them and it will be investigated appropriately
06-17-2008, 04:27 PM
Bovidae

Blizzard's customer service is not very friendly on this matter.

I have purchased 5 copies of WoW. The first in my own name, the second in my sons name (even though he was a minor at the time), the third in my wifes name (even though she played less than a month) and 4/5 in my name.

I had no luck, and was treated quite harshly, when I wanted to change the first name on my wifes account. Community property laws be damned, is Blizz's stance. I wish I had asked for a refund, sooner.

The more interesting time was with my sons account. Minors are not allowed to enter the type of agreement that OWNING a wow account entails. This is why sharing an account with 1 minor child is allowed, because the adult must accept the contract, and allow the child to use the account.... Anyways, the account was registered in the name of my minor child. OK, Blizz has a provision to transfer ownership to make the correction to my name. To my knowledge the ONLY circumstance that exists. BUT, since he is now 18, they don't give a damn.

So that is how I bought, paid for, and subscribe 5 accounts, but only play 3 :*(
06-17-2008, 04:44 PM
-silencer-

Quote:

Originally Posted by 'Vyndree',index.php?page=Thread&postID=75560#post7 5560

Quote:

Originally Posted by '-silencer-',index.php?page=Thread&postID=75521#post75521

Quote:

Originally Posted by 'Vyndree',index.php?page=Thread&postID=75367#post7 5367

In any case, as a customer I don't like that policy. But that's just me, and I DID click "I agree" every time the ToU/Eula pop up so it's my own fault for agreeing to it with my dollars.

Don't you love the fact that you're *forced* to click "I Agree" since you can't returned opened software to virtually any store? Sounds fair to the consumer. :)

Actually, you can returned the opened software as per the terms of use...
http://www.worldofwarcraft.com/termsofuse.html

Quote:

YOU SHOULD CAREFULLY READ THE FOLLOWING WORLD OF WARCRAFT TERMS OF USE AGREEMENT (THE "TERMS OF USE" OR "AGREEMENT"). IF YOU DO NOT AGREE WITH ALL OF THE TERMS OF THIS AGREEMENT, YOU MUST CLICK "REJECT." IF YOU REJECT THIS AGREEMENT WITHIN THIRTY (30) DAYS AFTER FIRST PURCHASING THE WORLD OF WARCRAFT SOFTWARE, YOU MAY CALL (800)757-7707 TO REQUEST A FULL REFUND OF THE PURCHASE PRICE. ONCE YOU AGREE TO THE TERMS OF USE AND THE END USER LICENSE AGREEMENT (EULA), YOU WILL NO LONGER BE ELIGIBLE FOR A REFUND.

That's why people should ALWAYS fully read and understand legal contracts before they sign them. Although this particular portion of the agreement is written in caps at the very top of the document so there's no excuse for not knowing this one.

I'm quite aware of the Bliz process, but I was referring to simply taking a box back to a store for refund/game exchange. With the possible exception of Wal-Mart, which I absolutely refuse to shop/support, I can't think of anyone that'll take an opened game back. With Bliz, you have to go through the hassle of faxing receipts, have Bliz verify with the store of a purchase, and shipping the game.. meanwhile hoping that they mail you a check before next year. They don't make it easy on purpose.. my cousin (a network securities attorney) didn't like the EULA stating his account could be suspended at any time for letting his kids play the account, so he returned it to Bliz out of principle.
06-17-2008, 05:10 PM
Vyndree
Quote:

Originally Posted by '-silencer-',index.php?page=Thread&postID=75705#post75705

With Bliz, you have to go through the hassle of faxing receipts, have Bliz verify with the store of a purchase, and shipping the game.. meanwhile hoping that they mail you a check before next year. They don't make it easy on purpose..

That's human laziness then.
- There is a link to the EULA/ToS on the OUTSIDE of the wow box. Theoretically you COULD read over the ToU/EULA by visiting this page prior to purchase. But human laziness dictates "want now, buy now" and so you bring it home.
- Now, prior to peeling open the package and voiding any ability to return the product to the store you COULD HAVE read the ToU/EULA that is linked on the outside of the game box. But human laziness dictates "want to play now, open now" and you opened the box and voided your ability to return the boxed product to the store.
- Finally, prior to clicking "I accept" on the ToU/Eula after install and after each patch, you COULD HAVE clicked "I decline" if you didn't agree with the ToU/EULA and filed for a full refund from Blizzard. But human laziness dictates "who cares, I want to play NOW" and you either skim the rules, don't read them, or are too lazy to go through the phone process to return the product to Blizzard.
Where is this Blizzard's fault? Are they supposed to re-manufacture the product packaging to list the full and up-to-date terms of use/eula every time there is a change and make sure the point of sale stores remove the old packaged products from teh shelves? Are 3 warnings not enough?

At some point people have to take responsibility for their actions -- or inactions. Laziness is laziness.

Quote:

my cousin (a network securities attorney) didn't like the EULA stating his account could be suspended at any time for letting his kids play the account, so he returned it to Bliz out of principle.

That's because you can let your KID play your account. KID. Nonplural. If he wants to share it with multiple KIDS then he has to either buy another account or disagree to the terms of use and return the product. I'm assuming he chose to do neither.

http://www.worldofwarcraft.com/termsofuse.html

Quote:

You represent that you are an adult in your country of residence. You agree to these Terms of Use on behalf of yourself and, at your discretion, for one (1) minor child for whom you are a parent or guardian and whom you have authorized to use the account you create on the Service.

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