Account banned again!

dang man, that's really bogus of them... they should have at least given you an explanation. Hope this is the last of the trouble for you

Thanks Jooch, I hope so too :)

And thanks everyone else for the support.

Unbelievable.

Save ALL of your documentation that you have on this. Get names of people you talked to and note times you talked to them. Write down EVERYTHING. That way if this happens again, you have all this information that they can verify on their side.

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Originally Posted by Eggy

Well, I got my account back once again. This time however I recieved a email stating that
"Please be aware that the removal of this suspension is not to be taken lightly and should further issues arise with regards to your account in the future, this incident will be taken into consideration when determining the consequences to your account."

Like it's my fault or some such? The lady on the phone wouldn't give me any details about the reason I got banned other then it was the same incident i got banned for the last time. And atleast last time after a couple of days i got an apology for the inconvenience. Kinda annoyed me to be honest as I've done NOTHING wrong.

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Call in an ask for a supervisor

Strange that it's only one account getting hit. You'd think if you were doing an exploit or something bad, they'd ban all of the accounts, not just one.

I'd write in to the GM feedback e-mail, and ask for clarification of why the account was banned. That e-mail goes to the GM supervisor.

Are you sure your account(s) are'nt compromised? Have you run all of the scans you can? Have you checked on other realms for level one characters?

And, the one I'm most curious about, are you running tunneling services? That seems to trigger a lot of bans, in the Customer Service Forum there was a wave of them recently.

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Originally Posted by Gadzooks

Strange that it's only one account getting hit. You'd think if you were doing an exploit or something bad, they'd ban all of the accounts, not just one.

I'd write in to the GM feedback e-mail, and ask for clarification of why the account was banned. That e-mail goes to the GM supervisor.

Are you sure your account(s) are'nt compromised? Have you run all of the scans you can? Have you checked on other realms for level one characters?

And, the one I'm most curious about, are you running tunneling services? That seems to trigger a lot of bans, in the Customer Service Forum there was a wave of them recently.

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Yeah Gad, that's what I found strange too, one account out of five getting banned, for online trading activities? I can see why there are so many gold sellers in the game now if they only ban one account at a time =\

Like I mentioned earlier in the threat I ordered an authenticator, just to make sure I wouldn't have any trouble in the future with my accounts being hacked, hopefully it'll help.

And I'm not using a VPN or anything the like, so I doubt that was it either.

Quote:

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Originally Posted by Eggy

Yeah Gad, that's what I found strange too, one account out of five getting banned, for online trading activities? I can see why there are so many gold sellers in the game now if they only ban one account at a time =\

Like I mentioned earlier in the threat I ordered an authenticator, just to make sure I wouldn't have any trouble in the future with my accounts being hacked, hopefully it'll help.

And I'm not using a VPN or anything the like, so I doubt that was it either.

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I've determined through my own dealings with Blizzards first- tier customer service, that this is where they funnel 2/3 the people with learning disabilities, ADHD, Typical Asshole Syndrome, and such. I've been called ignorant over the phone, hung up on, had a blizzard employee reset my password after calling in about an e-mail/address problem and then promptly hang up on me....I've taken to getting names and ID Numbers from them when possible saved me some headache on my last problem.
Their next levels of "Sepcialized" service tends to be much more helpful.
But then again I have terrible luck when calling in for service with any game....Shit magnet....

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Originally Posted by Drizhal

But then again I have terrible luck when calling in for service with any game....Shit magnet....

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Haha driz maybe it's not them... :P

Kidding of course, I'm so glad I haven't had any issues requiring me to call customer service, because I have exactly the same luck, I always get the guy that seems really new, and doesn't have a clue about fixing the problem I'm having but seems to know how to make an entirely new one that he can fix for me :P