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I just got off the phone with Blizz and the transfer that I initiated a week ago wasn't showing up ,and they had to open a case for me.
The representative said there was a period where the transfers got messed up and they are working to clear the backlog. He also said that they are not having any problems with new transfers. So if it has been more than a few days I reccommend calling Blizz and haivng htem open a case for you.
Well, 2 of my toons are still stuck on the "Payment rejected"-error for the 11th day now. Managed to get one of them over a couple of days ago though! :E
if your payment was rejected, its probably your credit card placing a hold on your card to prevent unauthorized payments. call blizz & your credit card company and let them know you authorize the charges.
I just transferred two characters about three days ago and it took only a few hours.
Character Transfers Requirements:
No mail in bound or out bound
No Auctions
No Bids
Can Not be a guild leader!
Unlisted Requirement!
1 HOUR IDLE TIME
If your account has not been idle for 1 hour. Then it will take 1 hour before your account is able to be transferred. This does not mean you can not start the transfer but it will not go “Green” till after that 1 hour is up.
So if you just logged into your account to pickup that mail or cancel that bid, it will take 1 hour before you can complete the transfer. Start the transfer and then walk away or do something for 1 hour and then log back into wow admin page. Your transfer should be ready.
Good rule of thumb is always wait 1 hour!
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Ok now if it’s been over 1 hour since you last logged into your account, then the transfer will be less then 15mins! Many times blizzards website will screw up and not send you the transfer is ready email. Yet the account is ready and is “Green” to go.
I’ve had instant transfers but on avg it’s about 5-15mins as long as you meet the 1 Hour Idle time.
All of this doesn't matter if the process is bugged. The bug with the transfers started about the beginning of last week. Depending on when you put in your transfer, it's either in the 6-8 day wait period or the 1 to 4 hours wait period. The 6-8 day wait period is the one that is bugged and Blizzard is trying to fix it. If you put in your transfer request in the 1 to 4 hours wait period, it's probably done already. If not, it's in the limbo queue until they fix it. By limbo meaning that the characters don't show up in the Transactions page yet in the first page, they show up as 'Ineligible to move' and they can't be played. Do they know when it will actually be fixed? A customer service representative won't say but they will say it's being worked on and trying to get it resolved as quickly as possible. The Blizzard rep didn't create a case for me, just said they know about it and trying to get it resolved. He even had one character move in the long queue and said he has to wait.Quote:
Originally Posted by 'TeK23',index.php?page=Thread&postID=140531#post14 0531
Yeah I know it is. I managed to get them to unblock one of them after that started. But Blizzard are working really slow on those other two :PQuote:
Originally Posted by 'Zzc2',index.php?page=Thread&postID=140515#post140 515
I had this issue once and it turned out the account/server i was transfering my toon to I already had all the character slots filled, so i needed to delete one first.Quote:
Originally Posted by 'Liquidity',index.php?page=Thread&postID=140339#po st140339
None of mine have taken more than 5-10 minutes. American problem you think?
If you are having issues with a character stuck in "limbo" for a transfer, if you have not already done so, post in this thread on the CS forums.
http://forums.worldofwarcraft.com/th...29574361&sid=1
Blues are actively tracking it. My guess is with all the Db issues they have had these "limbo" characters got lost, literally. By posting your info up there they are mostly likely manually finding your dudes and moving them over. It sucks for sure but Blizz will make it right in the end.