Yeah, it takes awhile to get everything rolling. My guardian/minstrel just hit 16th level. Everything is great now, and I have all of my keys where I want them.
You really can't use WoW to compare. If you ever played Asheron's Call 2 (I dual-boxed that as well), it is very similar.
I am having a blast so far. The "chapter"-style quests are great. And they do a good job at throwing you into solo instances every once in awhile (people in your group can go along with you, as long as it's not a solo class quest).
It definitely takes a better system than WoW. I have to upgrade my 2nd box now, whereas it played fine with a secondary healer in WoW. It's just too chuggy for my liking (and I don't like turning the graphics down to super-very-low where everything looks like blobs).