Character Sets Window layout Help

Hello, so i am new to multiboxing with a program, i used to just run 2 windows and auto follow.
I am having trouble with the windows layout. Everytime i go to launch the set it says ( http://gyazo.com/1d650cf623616f5fe1ae532c4dbe9410http://gyazo.com/1d650cf623616f5fe1ae532c4dbe9410)
i had it working properly then i closed the windows and i was unable to re open them.

any help would be nice. Along if anyone had the time to personally help me you can add my skype ( im on 24/7) username - xxoklmnxxoojr