Greetings,
It has recently been brought to our attention that the World of Warcraft account you are using may have been shared with a third party (for example, a sibling, friend and/or leveling service).
Be aware that it is your responsibility to keep your account password secure; you may not disclose your password to anyone, or allow your password to be used by anyone other than yourself and/or your one (1) minor. You are responsible for maintaining the confidentiality of your password, and you will be responsible for all uses of your password, whether or not authorized by you. Please take a moment to review the World of Warcraft Terms of Use at
http://www.worldofwarcraft.com/legal/termsofuse.html regarding account security.
Furthermore, Blizzard Entertainment does not recognize the transfer of Accounts, and any authorized transfer of the World of Warcraft software (as set forth on the worldofwarcraft.com website) will result in the permanent deletion of the Account attached to that software. You may not offer any Account for sale or trade, and any such offer is a violation of this Agreement and may result in suspension or termination of the Account.
For security and privacy reasons, we have reset the password to the World of Warcraft account [Account Name Here]. Once you have received an e-mail with this information, you may proceed to the Account Management page to set the password as you choose. It may take up to one hour for our system to generate and send the temporary password; your patience in this matter is appreciated. If you have not received a temporary password within one hour of receiving this message, please check your:
Spam folder
Junk Mail folder
Suspect Mail folder
If you are still unable to locate the temporary password message, please contact us at
http://www.blizzard.com/support/wowaa/?id=eSupport000.
We encourage you to scan the computer system you are using to remove all viruses, Trojan files, and key loggers. For more computer/Internet safety and security tips, please visit
http://www.blizzard.com/support/?id=msi0504p.
Please be advised that we are unable to assist any customer in retrieving access to accounts not directly created by them in their own name.
Thank you for your patience and understanding in this matter.
Sincerely,
Lanhelly
Account Administration
Blizzard Entertainment
http://us.blizzard.com/support/article/21505
