WTG Mythic!

My wife called me today at work to tell me I had a negative balance in my bank account and that I had some odd charges to the account.

Then I received this e-mail:

Quote:

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Dear Valued Customer,

We are sending you this email to bring this matter to your immediate attention.

It appears that some of our customers may have been inadvertently charged multiple times for their subscriptions. If you are affected, you should start seeing a reversal of charges within 24-36 hours. We anticipate that once the charges have been reversed, any resulting fees that have been incurred on the affected account should be reversed as well. If after 36 hours, there are still incorrect charges or fees on the affected account, please follow these instructions:

Please begin by contacting your financial institution and explain to them that you were charged multiple times and, as a result, over drafted. Most financial institutions will reverse these charges.
If your financial institution is unable to remove these charges, you may contact our billing department for help with charge reversal by calling 650-628-1001 during our hours of operation, which are 10:00 AM EDT - 10:00 PM EDT, 7 days a week. Please have the phone and fax number of your financial institution ready when you call.

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When they say multiple, they MEAN multiple.

I have 6 accounts with Mythic. I was charged a total of 87 times the $14.99 monthly fee. Of course, this rather quickly put my bank account in the negative, and as a result I also accrued overdraft fees on about half of them.

All told, I am out about $2000.00!

Of course, they realized the error and are already making corrections, but WOW. That was a fine "How do you do."

holy shit

I hope somebody in IT gets kicked in the nuts for that

Wow - they have really gone down hill.

Hopefully they give you something for the trouble....

OK, maybe I'm being insensitive or a jerk or whatever, but I'm surprised people put things like this on a direct debit and not on a credit card. The only way anyone gets into my account is through disbursements setup by me, manually. The only exception is my direct deposit. _Everything_ else that is an automatic payment goes to a credit card.

I use a single-use CC number generated from PayPal. Sometimes I will use a multi-use CC to pay for 5 wow accounts and once the payment has cleared I will close the PayPal CC.

Next month I have to do it over but it's better then that crap.

Quote:

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Originally Posted by Ughmahedhurtz

OK, maybe I'm being insensitive or a jerk or whatever, but I'm surprised people put things like this on a direct debit and not on a credit card. The only way anyone gets into my account is through disbursements setup by me, manually. The only exception is my direct deposit. _Everything_ else that is an automatic payment goes to a credit card.

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You certainly have a point, but the account in question is really just a pass-through account used for small purchases. I transfer money over from my main checking account as needed so I can never be out more than, say, $1000-1500.

The problem here was that due to the fact that the transactions were electronic, they were submitted simultaneously and therefore the typical safeguard of not allowing more than, say, $200 of overdrafts was not applied. That's what allowed me to get so far in the hole, so to speak.

That being said, I think I have learned my lesson and I plan on using timecards from here on out.

87 / 6 0 = 14,5... They charged three accounts for 15 times and three for 14 times. That's strange.

Once in my work, my job was to put 3000 documents to database. I used WorkSpace Macro and Excel chart to make it automatically. There my comp was ticking and I couldn't do anything. So I went to make something in prototype work shop. After two hours I thought it was time to go home. At night I was in bed and almost in sleep when it hit me. I had forgot to stop the macro! Quick calculation told that it had done some 4000 extra loops. Another 4000 wouldn do damage that wasn't already taken place. So at the morning I went to work and found my computer still running a macro. So I simply shut it down. There was just one error message, with second behind it with another behind it and so on and so on.... After keeping esc pressed down for some time all those (perheaps 7000, can't say) vere gone and no harm done. Lucky me.

Did you call your bank's fraud department? They can often advance you the money and take away the overdraft fees when stuff like this happens. Being billed 87 times is a pretty big deal, they should be able to take care of it. May be a little more difficult since the card wasn't actually stolen but it's worth a shot.

Of course if you had American Express they don't put up with any nonsense at all, you could get it back in minutes :)

This is a good time to break the ice and say -

"Honey, 6 boxing isn't doing it for me anymore. I've gone 87-boxing - We might have to get an extra job"