Support

Hello,

How can i have support from SolidIce or Keyclone team?

Currently im having a problem transfering my licence and i would like to contact them via email or something.

The email account that i have associated takes ages to receive emails and when i get their transfer email i only have 60m to activate the licence (i tried tonight to transfer the licence yesterday at 21 and i got the email this morning). I think it should be my email account problem that take ages to receive emails... i would like to change the email associated to it so i can be able to use it.

Any help would be great since im paying the wow acc and i cant be able to multiboxing cuz of keyclone licence isnt active and im not being able to active it.

Thx,
Luis Soares

By phone: http://www.solidice.com/contactus.html
By PM here: keyclone
By email: keyclone at solidice dot com

PM'ing or email works best.

i figured a 60 minute window would be more then enough. what's up with your email that it takes hours to receive??

Thanks a lot.

Suggestion to keyclone webpage (http://www.solidice.com/contactus.html)

Would be nice to have some more specific information about how to get some support. Address and phone may not be enough to ppl outside their country

Well i just notice that everytime i send a email to that email account it take ages to receive it. I dont know whats going on with it, but it happends with all the emails it receives (not only from SolidIce).

That email account should work good, but since its a free email account we cant complain mutch :S

Hotmail.com
Gmail.com
Yahoomail.com

All work really quick.

I cannot recommend G-Mail and Google Docs enough. I never ever have to delete a message ever and I can quickly search my mails or do quite complex searches on my mails. Really fast interface - love it. :)