Keyclone crashes on Vista

[Runess]

Another new guy with a problem. I run Vista 32bit with SP1 on a quad core pc and Keyclone crashes when I open it. I have ticked the box to Run as administator. The crash also happens when I run it via right clicking on it and select run as administrator.

Keyclone opened successfully the first time and got a license, but then I closed it while I copied my WoW install directory and now it crashes everytime. About 8 hours ago when I first had this problem, I noticed the keyclone website was down and keyclone wouldn't connect. I thought that might have been the issue, but now I don't think it is.

Even running Keyclone in XP compatibility mode doesn't work. Maybe the fault information below will help. Thanks in advance for any advice.

Problem signature:

Problem Event Name: APPCRASH

Application Name: keyclone.exe

Application Version: 1.8.7.0

Application Timestamp: 480909c2

Fault Module Name: keyclone.exe

Fault Module Version: 1.8.7.0

Fault Module Timestamp: 480909c2

Exception Code: c0000005

Exception Offset: 0003e6a6

OS Version: 6.0.6001.2.1.0.256.1

Locale ID: 3081

Additional Information 1: 6171

Additional Information 2: 49fde8d09ba49be01a56ec22a55b9337

Additional Information 3: 9e04

Additional Information 4: fa065146093c00d1d065863b04c56e32

[keyclone]

the website was down? 11am EST? i didn't notice that...

as for your crash issue... please make sure to download it from the link at the top of the forums or from the main site directly: http://solidice.com/keyclone

before you install, please remove the existing keyclone directory.
then run the installation binary as administrator
hit 'unzip' and it will dump the keyclone files into the c:\program files\keyclone directory by default
find keyclone.exe (using windows explorer) and drag a short cut to the desktop
right-click the short cut .. select properties... advanced... and check 'always run as administrator' (or whatever it is)
now double click the icon

if you still have a problem, please send me your email address and keyclone system-id and i'll check it out.

good luck,

Rob

[Impulze]

I've got the same problem, looks like we're never gonna multi box and we wasted 20$ on nothing, hooray for us.
And it wont let me delete it because it says I need permission, even though I've only got one user on this computer which is admin.
I hate my life...And Vista...

[keyclone]

as it is stated.. numerous times in numerous posts.. even in the PM i sent you...

if you are on vista.. you must run the installation and the executable... by right-clicking and selecting 'run as' administrator

this is NOT the same as logging in as administrator and running a program.

of course, you could probably avoid the issue... by installing keyclone in a directory OTHER THEN c:\program files\keyclone

try putting it on the root .. c:\keyclone
or anywhere that does not require admin rights to write.

if you are still having problems, please feel free to drop me a note.

[Runess]

Got it working.

The original download was from your website. Not sure what happened, but after the first time I used it, it didn't work again. Anyway, after downloading it again and reinstalling it, keyclone is now working. :D

Now I only need to wait for the extended maintenance to finish to give it ago. :pinch: