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DGiraldo
11-06-2020, 11:08 AM
Sorry, meant innerspace being active, not isboxer

From all of the posts I read from Blizzard and all their "Support" posts, I still haven't seen a clear definition of what is bannable..

So my plan after reading the news hadn't changed much.... I primarily multi-boxed to farm mounts once a week at reset. and I still planned to use isboxer ONLY for its window layout feature and how it manages computer memory/resources. Broadcasting would always be off and each character would be by themselves in the instances.

Anyone know DEFINITIVELY​ if this is bannable? I can't see how it would be. Maybe I should submit a ticket?

schmonz
11-06-2020, 11:13 AM
If IsBoxer, or in special Inner Space run with the WoW process, it is bannable.

CokeZero
11-06-2020, 11:22 AM
Anyone know DEFINITIVELY​ if this is bannable? I can't see how it would be. Maybe I should submit a ticket?

NO ONE can tell you definitively because Blizzard will not tell you definitively. What is known is that innerspace WILL be detected, and will most likely lead to your account being flagged. After you get banned, you are free to argue your case with whatever CS rep you get when you contact them. Good luck.

jak3676
11-06-2020, 12:21 PM
What we have seen so far is multiple reports from people saying they were using various tools for only window layout, etc - but that they still received a warning email about software broadcasting tools. It appears that none of the existing tools (Innerspace/ISBoxer, AHK/HKN or Keyclone) are OK to use - even if you do not use the key broadcasting features. We've even had a few report of people being flagged that don't even have more than 1 active account - but they still have the software running for various non-multiboxing functionality.

It appears that Blizzard is scanning for the presence of the software itself and flagging accounts based on that.

DGiraldo
11-06-2020, 02:55 PM
Got a reply:

Hi REMOVED Gruglo here. Thanks for contacting us about this.I'm sorry I wasn't able to talk to you personally, which is what I would prefer! I appreciate you asking and you need for a clear answer. However, right now I don't have any information on how we would go about detection and enforcement of the new rules. It's possible that simply running the executables for multiboxing may result in an account suspension; right now I simply cannot answer that though! I'd recommend that you discontinue using it until you've seen feedback from other users following the implementation of the new rules.If there's anything else I can help with, please let me know! Game Master GrugloBlizzard Entertainment Europe<http://eu.blizzard.com/support>If you need to get back to me, please remember to resubmit any technical files or other documents; we do not retain copies of your personal data!

Apatheist
11-06-2020, 02:58 PM
Seems more like Bizzard is sending warning emails to anybody with multiple subscriptions or any account flagged as a potential multiboxer.

ISBoxer is still allowed for any function other than key broadasting between clients.

nodoze
11-06-2020, 05:14 PM
The jury is out on this.

There are multiple people in the ISboxer discord who have stated that after the ToS change they have only used WoW under InnerSpace/ISboxer without multiplexing/broadcasting (like just logging in alts to burn passive crafting cool-downs) yet have received warnings... There are others who have run WoW under InnerSpace just like normal (with broadcasting/multiplexing) and not received warnings (yet). There are others who are being very explicit with their testing of using InnerSpace with no multiplexing/broadcasting and no users around and so far have had no warnings...

I agree they shouldn't but Blizzard is lazy and it is far simpler to just warn/ban based on process scanning and the presence of the programs. More testing will give us more data points to get stronger correlation but Blizz can purposefully be selective in the warnings or the timings of their warning to try to hamper any analysis...

All that being said Bizz can change their methodology and/or enforcement at anytime without warning so I would act accordingly.

Teknetron
11-06-2020, 06:14 PM
I've been reading through the many comments in different threads.
I find it interesting that some people are having a hard time getting refunds, while others have no problem at all.
I also find it interesting that some people have/are receiving warning emails from blizzard while others are not.

It would seem odd that making a new policy change as substantial to this that they would not have a clear definition laid out and in place to handle refunds etc...

I really don't believe that "it's just up to who you get to handle your case", "how the person you get is feeling that day", or "the CS agent's view toward boxing" to determine if you get a refund for anything. I bet it is in more depth than that. Do you have any marks on your account, have you ever had marks on your account. Have you ever been suspended before, how many copies of wow do you box 2, 5, 40?

Again, I just find this all interesting and to help people that may be trying to figure this out I'll give my info below.



Wow subscriber since 2004
Started hardware boxing 2005 to late 2007
Started software boxing late 2007 to present day
Have only paid for subscription 1x on one account with game token
Focused on PVP until follow was removed. Focused on PVE strictly after
Really don’t farm. When I do it’s for myself and not to sell on AH. Yes I farmed the mount spots, only when they were not busy, never being an ass to others trying to rush kills before them, and only an hour a day until I got the item I was looking for. Only for an hour not because I was worried about doing anything wrong, but because farming is the most boring crap in the world to do. My opinion. Also never took part in these 2x4 farms or whatever their called.
I do have a team of druids for mining / herbalism. Again, I hate farming and the only time I farmed with this team was when I needed something profession wise for my team and again, could only stand about an hour / day when that was needed.
My main teams / characters have always been on Tichondrius since day 1. I tried a couple different servers through the years for a few weeks at a time, but my mains never changed and never really stopped playing them. Right before this policy change I was in fact transferring my mains to Hyjal because I was so sick of the toxicity of people on the server. Not multiboxing related, just being general ass hats every which way around to anyone and everyone.
I have never purchased gold, or items from a 3rd party
I have never had an infraction, suspension or ban on any of my accounts.
I have spoken to an in-game GM twice (do those even exist anymore?) in all my years playing wow. Once in 2005 and again in 2007 I believe. Both were super cool, amazed at what I was doing and the guy I spoke with in 2007 said that even a few of the dev’s over at blizzard enjoy multi-boxing on their own time. Truth or not, don't know. But we had a good 10 minute conversation.
I figured around 2010 that I must have some type of flag / note on my account because despite people doing the whole /reported crap I never once was spoken with about my multi-boxing again.
I always spoke with others in a civil, non-confrontational manner. If they asked, I tried my best to explain what was going on to them. The people that just threw out random /t of Bots, other negative messages I just ignored. Even the ones that were doing an obvious AFK check (even though my guys did not say AFK) I ignored, unless they were nice and creative about it.
I always participated in wow events and never tried to “hide” my characters. Was never afraid of being among others or tried to hide my gameplay.
Once the policy change took effect, I immediately cancelled my accounts. I then contacted blizzard using their horrible online stuff regarding my 1x shadowlands purchase (think was epic edition, the 80$ one) and my recent character transfers. There was either 15 or 20 transfers I had done from Tichondrius to Hyjal.
The refund request I wrote was civil, professional and to the point. I expressed my sadness that my hobby was going away in a short simple manner and why I thought I should be refunded over $300.00 despite knowing they have “NO” reason to refund me what so ever. I also let them know that if they ever decide to update their policy to allow multi-boxing again (in the current form) that I would be back.
The very next day I got a response to my refund request saying they were sorry to see me go, that they understand with this new change in policy why I would be upset and how they could see my point of view regarding the refunds. They refunded everything but a couple character transfers stating that too much time had gone by.
I have also received no such warning email about the use of 3rd party software and I have been logged in since the policy change with Innerspace & Isboxer loaded up. I did one last PVE run and then started cleaning up my banks and stuff getting the characters ready for a long sleep.


Sorry for the long post all, but hopefully this can give some insight to others why certain things may or may not be happening with their accounts.
All in all, despite it sucking that I can’t play my hobby anymore, I feel like my interactions with Blizzard and requesting the refunds were handled in a very professional manner on their end.

I know I could hardware box, I have all the equipment to do so, but do I really want to right now?
I’m already sick of the community (wow community) and its sort of like the same thing going from multi-boxing 5 accounts down to 1 account in regards to using IsBoxer > Hardware.
I’m spoiled now because of InnerSpace/IsBoxer and in my mind hardware boxing would suck in comparison. Now if Lax ends up doing some slim down version that strips away everything that violates their new policy, but still provides some quality of life functionality will I hardware box then?
MOST LIKELY!

nodoze
11-06-2020, 06:36 PM
... I just find this all interesting and to help people that may be trying to figure this out I'll give my info below.


Wow subscriber since 2004
Started hardware boxing 2005 to late 2007
Started software boxing late 2007 to present day
[... TONS OF GOOD HISTORICAL INFO ...]
The refund request I wrote was civil, professional and to the point. I expressed my sadness that my hobby was going away in a short simple manner and why I thought I should be refunded over $300.00 despite knowing they have “NO” reason to refund me what so ever. I also let them know that if they ever decide to update their policy to allow multi-boxing again (in the current form) that I would be back.
The very next day I got a response to my refund request saying they were sorry to see me go, that they understand with this new change in policy why I would be upset and how they could see my point of view regarding the refunds. They refunded everything but a couple character transfers stating that too much time had gone by.
I have also received no such warning email about the use of 3rd party software and I have been logged in since the policy change with Innerspace & Isboxer loaded up. I did one last PVE run and then started cleaning up my banks and stuff getting the characters ready for a long sleep.

Sorry for the long post all, but hopefully this can give some insight to others why certain things may or may not be happening with their accounts.

All in all, despite it sucking that I can’t play my hobby anymore, I feel like my interactions with Blizzard and requesting the refunds were handled in a very professional manner on their end.

I know I could hardware box, I have all the equipment to do so, but do I really want to right now?
I’m already sick of the community (wow community) and its sort of like the same thing going from multi-boxing 5 accounts down to 1 account in regards to using IsBoxer > Hardware.

I’m spoiled now because of InnerSpace/IsBoxer and in my mind hardware boxing would suck in comparison. Now if Lax ends up doing some slim down version that strips away everything that violates their new policy, but still provides some quality of life functionality will I hardware box then?
MOST LIKELY!Thanks for all the good info and my history and experiences are similar except that I mainly stopped boxing and having multiple subscriptions when I saw #PandaGate coming up until the Classic Launch... While there was a period I was not boxing I was a loyal & continuous Blizz subscriber/customer as in between that time I just kept my primary Collector's Edition account active and would come back from time to time to check out new Expansions and or collect battle pets/mounts or Hunter pets or what not (also tried the new classes and some of the new races).

I am not 100% sure I will cancel my boxing subscriptions permanently and stop boxing soon but may. Even if I do I will likely keep my main account active like I always have... For now I am at least thinking & theory crafting ways and approaches that may allow the community to continue boxing in a compatible/compliant way and may do some testing if I have time and the desire to play a new way... I do look forward to both Lax releasing a skinny & compliant version AND seeing some confirmation that it is acceptable to Blizzard and will gladly come back to software...

Regarding refunds what I saw folk as getting consistent success on was any/all ShadowLands purchases and getting subscriptions on extra accounts cancelled and most/all of the remaining time transferred to their main account (I think one person is now good game-time-wise to 2023 if my memory is correct). Thankfully for me ShadowLands-wise the only thing I bought so far is 1 boxed Collectors Edition (which I wanted anyway) so I don't need to worry about it on my other accounts. I was starting to level a Tank+3Hunter+RestoDruid team for SL and was going to buy at least 4 more basic ShadowLands Expansions to 5box in SL but haven't yet and now glad I didn't.

shivy
11-06-2020, 10:13 PM
4 boxed classic during launch but stopped.
just got back into it with 3 boxing last month
never used wow tokens for game time.
I dropped one of the accounts when the announcement happened.
currently two boxing until I get the warning email. all hot keys in inner space are 1:1

jak3676
11-07-2020, 12:38 PM
Just to close out this thread - Lax has confirmed that they are looking for and sending warnings for using Inner Space at all, no matter what features are disabled. https://i.gyazo.com/d9c0633a77957bc0690dab823cc16692.png