View Full Version : New PC not booting
Kedash00
02-21-2011, 11:37 PM
Ok before i begin i just wanna say i'm not at the pc at the moment, i got aggravated and went to my brother's house to drink my sorrows away. I know i know i have a rough life lol.
Anyways listed below are the parts i ordered from newegg and got them in today and put everything together and the problem is...
When i press the power button the pc tries to boot for a split second and then shuts back off. Fans start to spin for a second and lights come on for a second and then everything shuts down.
I've stripped the pc down to bare minimum parts, using on board everything, video/sound/networking.
I took out every stick of RAM and replaced it with other sticks that were ordered, tried all 6 of them.
I took off the CPU fan and added a little more thermal grease.
I removed the Nvidia video card and used on board.
Still the same issue, when i press the power button it tries to boot and then shuts itself off.
I have to click the switch or unplug the power supply to try to power it on again, if i press the power or reset button without unplugging/switch then it does nothing.
One thing to note, on the motherboard there are a little yellow and green light that come on northeast of the chip. I looked that up and it seems i'll need to check some settings for the DRAM in the bios if i can even get to the bios.
That's about is, sorry for the long read, and as always, any help is very much appreciated.
This is the list of parts I ordered:
Motherboard: GIGABYTE GA-X58A-UD3R LGA 1366 Intel X58 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Link: http://www.newegg.com/Product/Product.aspx?Item=N82E16813128423
Processor: Intel Core i7-950 Bloomfield 3.06GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor BX80601950
Link: http://www.newegg.com/Product/Product.aspx?Item=N82E16819115211
RAM: Kingston HyperX 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model KHX1600C9D3K2/8GX (got 24 gigs of this, 6 sticks)
Link: http://www.newegg.com/Product/Product.aspx?Item=N82E16820104173
Video Card: MSI N570GTX-M2D12D5 GeForce GTX 570 (Fermi) 1280MB 320-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card
Link: http://www.newegg.com/Product/Product.aspx?Item=N82E16814127552
Power Supply: CORSAIR CMPSU-850TX 850W ATX12V 2.2 / EPS12V 2.91 SLI Ready CrossFire Ready Active PFC Power Supply
Link: http://www.newegg.com/Product/Product.aspx?Item=N82E16817139009
Only think i haven't done, is bought a extra CPU fan and put it on so i guess i could try the stock one, but that shouldn't make a difference i wouldn't think. It's connected properly.
And i guess i could try another power supply just to make sure that's not it when i get back home, but it tries to boot up so it seems like its getting power.
Again, any suggestions and or feedback is very welcome.
And thanks so much in advance.
Kedash
Sajuuk
02-22-2011, 12:14 AM
Wrong RAM slot perhaps? I had this happen to me on my i7 build. Try taking EVERYTHING (even the ram) out and just leave the CPU in. See if it does some post error beeps.
I don't see any onboard video on that motherboard. Oh well.
Did it come with a speaker to plug into it? (It goes (at least it did with my P6T) alongside the pins you plug your start button/led lights). It might not have a built in speaker, so...check.
Kinda hard to listen to POST beeps when there's no speaker. :p
Kedash00
02-22-2011, 12:54 AM
It did come with a speaker but i didn't even think to hook it up and listen to the post beeps.
As far as the onboard video, i just unplugged the nvidia card but didn't hook up a monitor to anything, but it should still try to boot even without some sort of video plugged in.
I'll hook up the speaker when i get back home and post back the results.
Sam DeathWalker
02-22-2011, 12:56 AM
Clear the Bios.
And as stated start up with only the cpu in and see if any error beeps/
Make sure your fan is pluged into the fan1 or whatever slot. Fast turn offs like that mean that the computer thinks there is no fan on the cpu.
Also if you use a fan that has low rpms it might think the fan is not working right.
mikekim
02-22-2011, 02:56 AM
I had exactly the same problem with the same model of motherboard.
check the cpu socket for bent pins - use a magnifying glass if possible.
the easiest way to check is to look the underside of the cpu, there should be a small indent on roughly the centre of each pad, any pins not making contact will not have marked the chip pad.
if you have got a bent pin problem, (my mobo had entire rows wrong) then you have to fix it yourself, as bent pins are not covered under any warranty or RMA policy
In the end i purchased an Asus Ramapage III Extreme, cured the problem straight away
Ughmahedhurtz
02-22-2011, 03:37 AM
I just went through this with an Asus Sabertooth X58 motherboard. Both CPU and RAM LEDs were indicating errors with brand new hardware. Went and got an EVGA X58 board and the exact same hardware is rock solid.
Ditto on the bent pins thing. Read the Newegg/amazon reviews on any mobo you buy and watch the lowest ratings for common stories like that. If I'd have done my research on the Sabertooth, I'd not have touched it with a 10 foot pole.
Ughmahedhurtz
02-22-2011, 03:39 AM
Make sure your fan is pluged into the fan1 or whatever slot. Fast turn offs like that mean that the computer thinks there is no fan on the cpu.
Also if you use a fan that has low rpms it might think the fan is not working right.
Fans are one of many culprits.
Better yet, just get a motherboard that has a diagnostics readout on it (like the Intel extreme or EVGA motherboards) and it will tell you exactly what it thinks is wrong.
MiRai
02-22-2011, 04:21 AM
A little bird once told me that some motherboards can be picky about the voltage of the RAM modules. If, as a last resort, try
throwing some RAM in there that operates at 1.5v instead of what you've got.
jstanthr
02-22-2011, 04:29 AM
The biggest thing that jumps out at me is that you have the wrong memory. The X58 is TRI channel, you ordered a Dual chan kit. On all gigabyte boards to use dual you have to boot with tri chan and change it in the bios as they removed the jumper for this about 2 revisions after the board was released
MiRai
02-22-2011, 04:35 AM
The biggest thing that jumps out at me is that you have the wrong memory. The X58 is TRI channel, you ordered a Dual chan kit. On all gigabyte boards to use dual you have to boot with tri chan and change it in the bios as they removed the jumper for this about 2 revisions after the board was released
Wow good call.... totally missed that.
Very curious as to why the OP purchased 3 dual channel kits instead of 2 triple channel kits?
He should still be able to test with just 1 or 2 modules though and it should still boot, given that Gigabyte's board is not
super fussy about DIMM slots.
The biggest thing that jumps out at me is that you have the wrong memory. The X58 is TRI channel, you ordered a Dual chan kit. On all gigabyte boards to use dual you have to boot with tri chan and change it in the bios as they removed the jumper for this about 2 revisions after the board was released
Ouch. This is gonna hurt. Sorry buddy, but jstanthr is right on the money here. The return policy for RAM is, you must return in within 30 days. And in the mfg label etc, kits need to be returned in same, no physical damage, blah blah etc etc.
Here's your EXACT problem.... RAM is wrong speed. Your board doesnt support it.
http://i431.photobucket.com/albums/qq40/Shifthapens/computer%20stuffs/GA-X58A-UD3R.jpg
http://i431.photobucket.com/albums/qq40/Shifthapens/computer%20stuffs/KingstonHyperXKHX1600C9D.jpg
mikekim
02-22-2011, 10:21 AM
When troubleshooting the board should post with one stick of ram
Kedash00
02-22-2011, 01:02 PM
So my options are either:
A) return the ram i have now and get the triple channel kit.
B) buy a stick of triple channel boot into bios, and change settings to dual channel and go from there.
That about right?
So my options are either:
A) return the ram i have now and get the triple channel kit.
B) buy a stick of triple channel boot into bios, and change settings to dual channel and go from there.
That about right?
Yes and no.
Yes, return the RAM you have now, immediately. The sooner you get it back, the quicker you will get your money back.
No, you do not have to buy triple channel RAM. Yes, you can if you WANT to. Your board's BIOS will accomodate "UP TO" Triple channel. Its not NEEDED. The main thing you want to look at (as to not repeat the same error), check your RAM speed. You can purchase any combination of dual or tripple 240 pin DDR3 at a speed of;
2200
1333
1066
800
Personally, I would ignore 800 and 1066 completely. And given the state of the high powered availability and cost of your new components, I would (myself), get the 2200 speed DDR3 RAM sticks, dual or tripple...
Actually on second look. Even though your product description says its "up to" the detail specs, specify only Triple.
Yes, return your RAM, get Triple, with the right speed.
Sajuuk
02-22-2011, 02:26 PM
Ouch. This is gonna hurt. Sorry buddy, but jstanthr is right on the money here. The return policy for RAM is, you must return in within 30 days. And in the mfg label etc, kits need to be returned in same, no physical damage, blah blah etc etc.
Here's your EXACT problem.... RAM is wrong speed. Your board doesnt support it.
Your point would be valid if RAM couldn't run faster or slower than it is rated, not to mention the motherboard in question supports higher ram. If anything his faster rated ram would run at a slower speed (oh, say...1333).
While he did purchase the dual channel kit, and it isn't on the Qualified Vendors list, the triple channel kit IS on the list. Here's a little comparison.
Here is the model number of the RAM off of the QVL.
KHX1600C9D3K3/12GX
Here is the model number of the RAM kedash bought.
KHX1600C9D3K2/8GX
Here are the numbers together
KHX1600C9D3K3/12GX
KHX1600C9D3K2/8GX
Breaking down the code.
K - Kingston
HX- HyperX
1600-Rated Speed of the RAM
C9-CAS LATENCY 9
D3-DDR3
K2/K3-Number of sticks in the kit
/12GX/8GX-total amount of ram in the kit
SO, looking at the code, The only thing seemingly different between the two is the number of dimms in each kit so the amount of ram contained within varies accordingly.
Think about it, would you (as a company that makes RAM) want to market, develop, and manufacter multiple subsets of ram with the only difference being the ram was dual channel or triple channel. THEN motherboards/CPUs would have to be configured for each subset of ram. There would be multiple versions of ram, motherboards, RMAs galore, and it would be a pain in everyone's ass.
So instead of all that, in order to assist people who might buy a lower level consumer board that only has four dimm slots vs six, they market their ram as dual channel kits, only containing multiples of two dimms so those people buying ram won't buy extra dimms they don't need.
The only difference between dual and triple channel ram kits is the number of sticks within them. There will be no problem running one or multiple dual channel kits of ram. Kedash00 has three kits, enough to populate all the ram slots, so the ram will run in triple channel mode.
There is an issue to troubleshoot but it is NOT that a dual channel ram kit is being used.
Bollwerk
02-22-2011, 02:37 PM
Has anyone suggested clearing the CMOS?
Wow, Sajuuk. your post was beyond rude.
Sorry Kedash00, and anyone else who believes the same.
Good luck with your problem.
Sajuuk
02-22-2011, 02:47 PM
Wow, Sajuuk. your post was beyond rude.
Sorry Kedash00, and anyone else who believes the same.
Good luck with your problem.
Yeah, and your post was incorrect. Everything else that has been said by others (even sam) has been more correct. Why would you suggest he tie up his build with an unnecessary return/exchange when that is not (and has not yet been confirmed as) the problem? You don't happen to work for Best Buy, do you? /sillyplugatbestbuy/geeksquad.
Neweggs product pages are inconsistent at best. When looking at the 8GB/12GB kit pages on newegg I don't get the same amount of information.
Yes, I can be quite rude, but for the sake of keeping the thread open I've toned it down.
Sam DeathWalker
02-22-2011, 03:29 PM
Sajuuk anyone reading the hardware forum for some time understands that your posts are a bit rude, I really don't see a need for this. These issues are not simple and its an easy enough mistake for someone to make concluding that ram not listed as supported is not supported .......
You are correct, in my opinion, about the ram though as you can always put faster ram in a slower slot and it will just run slower, not cause a problem. But if the voltages are wrong then thats a different story, but rams all come from the same die/wafer; they test them and the ones that run reliably at a faster speed they sell for more lol ... its not like faster ones have something different about them (from memory I could be wrong without researching it) but you can put faster ram in a slower slot, no question about that.
Its impossible to troubleshoot what could be 1000 different problems on a forum.
Like suggested
1) Look at the cpu pins, that also is a common enough problem.
2) CLEAR THE BIOS
3) Double Check your fan is pluged into the cpu1 fan power (3 pin ususaly) and that it is rotating at a good speed. Make sure you have the thermal paste on and the fan is tight to the cpu.
4) Start up with ONLY the CPU in the socket and tell us the beep codes.
Once we know the beep codes; and we know the cpu got to the point of issuing beep codes we are in a much better position to help with your problem. If you cannot do those 4 things you might want to think twice about building your own system.
If you get beep codes indicating missing ram then as suggested you post with ONLY one stick; IF your manual says you can run the computer with only one stick. I'm not sure but its possible that you might have to have 2 or 3 before you can get into the bios, but maybe not; that information will be in your manual for sure though.
There are yet even more possible problems; you forgot to connect the 12 volt second connector from the powersupply. You didnt run the extra power cable (or two) to the video card; you dont have the front panel socket (on/off reset speaker etc.) all connected proper. Although not all those would cause a fast shut down.
Fat Tire
02-22-2011, 03:46 PM
Well sometimes the simplest answers are usually the right ones. Before you send everything back I would do some simple trouble shooting.
Now this is going to sound kinda stupid......however. As most people know with computers sometimes fixing them is as easy as rebooting, lol
Do me a favor and check the voltage on the back of the PWS , sometimes these get changed either by mistake or on purpose from the standard. This would cause an immed shutdown after start and since you not even able to post,.This is where I would start first.
Also for shits and giggles I would remove and reset the mobo, this issue sounds electrical.
Knytestorme
02-22-2011, 09:07 PM
It's the PSU.
I had the exact same issue with the same mobo, stripped everything down and went through my usual diagnostics and had it randomly working and then not working with various parts configs. Changed over the PSU (same brand/model) and has worked flawlessly ever since.
My thread about the build should be around here somewhere.
I would say though that I personally would change the RAM over for tri-channel when using an X58 mobo/cpu just because the i7 X58 cpu's are designed for triple channel memory and the added pathways it allows.
Sajuuk
02-22-2011, 10:02 PM
It's the PSU.
I had the exact same issue with the same mobo, stripped everything down and went through my usual diagnostics and had it randomly working and then not working with various parts configs. Changed over the PSU (same brand/model) and has worked flawlessly ever since.
My thread about the build should be around here somewhere.
There is also the PSU. If that's bad it will adversely effect the rest of your system. It's easy to swap in the one from your main PC for a test run.
I would say though that I personally would change the RAM over for tri-channel when using an X58 mobo/cpu just because the i7 X58 cpu's are designed for triple channel memory and the added pathways it allows.
Some reiteration, with an addition.
Okay, here is my understanding of ram. Assuming identical sticks of ram, what determines dual or triple channel use is how you use them. You stated you got 24GB of RAM, 6x4gb. Those would populate all of your DIMM slots, allowing for triple channel use. Now, had you bought...only 16GB (4x4gb) they would only populate four of the six DIMM slots, moving you to dual channel mode (Pairing two 4GB sticks with each other for efficiency...dual channel, versus pairing three 4GB sticks with each other..triple channel).
aka, the ram he has is just fine in the quantities he has. To my knowledge Dual/triple channel mode is dictated by the motherboard based on how many ram slots are filled, and if they match. Since he has six 4gb dimms that match populating every slot, his motherboard will run in triple channel mode using the ram to its full extent. There's nothing wrong with the ram he has, he just bought three kits of 8gb ram (2x4gb) rather than two kits of 12gb ram (3x4gb).
Here is the model number of the RAM off of the QVL.
KHX1600C9D3K3/12GX
Here is the model number of the RAM kedash bought.
KHX1600C9D3K2/8GX
Here are the numbers together
KHX1600C9D3K3/12GX
KHX1600C9D3K2/8GX
Breaking down the code.
K - Kingston
HX- HyperX
1600-Rated Speed of the RAM
C9-CAS LATENCY 9
D3-DDR3
K2/K3-Number of sticks in the kit
/12GX/8GX-total amount of ram in the kit
SO, looking at the code, The only thing seemingly different between the two is the number of dimms in each kit so the amount of ram contained within varies accordingly.
Think about it, would you (as a company that makes RAM) want to market, develop, and manufacter multiple subsets of ram with the only difference being the ram was dual channel or triple channel. THEN motherboards/CPUs would have to be configured for each subset of ram. There would be multiple versions of ram, motherboards, RMAs galore, and it would be a pain in everyone's ass.
So instead of all that, in order to assist people who might buy a lower level consumer board that only has four dimm slots vs six, they market their ram as dual channel kits, only containing multiples of two dimms so those people buying ram won't buy extra dimms they don't need.
The fact he purchased dual channel kits is not the issue. Some (or all of) the ram might be defective (and while I doubt it, it could happen). Best thing to do now is listen to post beeps, also do as other people suggest: reset cmos, remove the motherboard from the case in case there is a short, check the CPU fan, run with no ram/listen for post beeps.
Basically, as has been suggested. The RAM as far as we know is fine. You do not need to return it unless it is determined to be faulty.
Knytestorme
02-22-2011, 10:22 PM
There is also the PSU. If that's bad it will adversely effect the rest of your system. It's easy to swap in the one from your main PC for a test run.
Oh it's most definitely his PSU, I'd lay money on it.
Sajuuk
02-22-2011, 10:30 PM
Oh it's most definitely his PSU, I'd lay money on it.
At least it's not because he bought dual channel ram kits! :p I haven't built enough systems to have really dealt with PSU issues (except for when mine blew out, that was a freaking scary night! Luckily nothing else in the system was damaged.)
Kedash00
02-23-2011, 12:05 AM
I hooked up the little motherboard speaker and tried to boot and same issue. No post beeps at all. Trying another psu now will update later.
Kedash00
02-23-2011, 02:18 AM
We have a winner! Bad power supply. Thanks so much for all the help and tips from everyone
Ughmahedhurtz
02-23-2011, 05:32 AM
We have a winner! Bad power supply. Thanks so much for all the help and tips from everyone
Nice when it's a simple fix, eh? :P
Sam DeathWalker
02-23-2011, 05:58 AM
Ya no post beeps indicates either the MB, Bios, CPU or Power Supply. If you cleared the Bios then that becomes unlikly.
So between CPU, MB and PS replace whatever you have on hand, if none then start with cheapest part (PS) then next cheapest then most expensive.
To bad there is no easy indication when the PS isn't able to deliver the proper voltages before you get into the bios settings....
Although they are out of stock right now this is where to get first quality power supplies at a cheap price:
http://www.thermaltakeusa.com/store/Products.aspx?C=1031&SC=1072
Knytestorme
02-23-2011, 09:29 AM
We have a winner! Bad power supply. Thanks so much for all the help and tips from everyone
Don't look badly on Corsair for this one. As I said, I have the TX-750 where the first one was faulty and the new one hasn't skipped a beat since.
Don't look badly on Corsair for this one. As I said, I have the TX-750 where the first one was faulty and the new one hasn't skipped a beat since.
Good deal. I also wondered about the PWS, but I stopped at the RAM spec discontinuity.
Nice diagnosis Knytestorme, and Kedash00. I put certain user on Ignore list, since unnecessary and obnoxious behavior typically isn’t helpful…
Our own Nick Burns is funny.
http://www.theunticket.com/wp-content/uploads/2008/12/yourewelcome.jpg
I built a small (20) station computer lab for a local church. Two of the brand new PWS’s were bad upon arrival. Its unfortunate the level of quality control that is present with today’s equipment. However, I concede that as the technology changes so fast, I guess companies aren’t willing to invest in quality… it wont matter long. Would seem Corsair isn’t any different.
So what are you planning to do with this system?
Kedash00
02-23-2011, 03:22 PM
i've already got another one on the way from newegg. should be here today actually, i just too the 750 psu out of my old system for now, getting everyything setup on it now. I'm actually writing this message on the new one.
I'm so glad it was a easy fix.
mikekim
02-23-2011, 04:44 PM
Glad to hear it was only a psu problem and not anything else...
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