License has expired

[murat]

I last used this software in 2008 or 2009. Cant remember it.. Now i decided to multibox again and installed keyclone. Now i get the licence expired message..

Could anyone guide me how to fix this?

[Svpernova09]

If you are not using the newest version, get it, install it, run it, click transfer license (i think that is what it says) button. That should open a browser, follow the instructions there.

[murat]

I followed what you said. I hit the Transfer button. It asked me the associated paypal account. then i got the following.
Is there a way to fix this without sending email to below address as it will take sometime to get a response back. I want to use it now..

---------------------------
---------------------------
There was an error while processing your request.
Please send an email to keyclone@solidice.com for further instructions
---------------------------
OK
---------------------------

[Svpernova09]

I followed what you said. I hit the Transfer button. It asked me the associated paypal account. then i got the following.
Is there a way to fix this without sending email to below address as it will take sometime to get a response back. I want to use it now..

---------------------------
---------------------------
There was an error while processing your request.
Please send an email to keyclone@solidice.com for further instructions
---------------------------
OK
---------------------------


This means the email you gave it was not the email your license is associated with. You have to use the email that you used when you purchased keyclone. If you do not have access to that email, or do not know what it is, your only recourse is to email keyclone@solidice.com as much of your info as you can recall about the payment.

[murat]

I sent email to above address and also PM'ed keyclone. How long does it take usually to get backa response? Nothing in my mailbox yet...:<

[Svpernova09]

I sent email to above address and also PM'ed keyclone. How long does it take usually to get backa response? Nothing in my mailbox yet...:<


I couldn't say, There is a phone number on solidice.com if you want to try calling. He's not active on these forums much these days.

[murat]

Can someone fix my problem alrdy? I tried to reach keyclone by email, by PM and by ICQ but no response... :<

[Svpernova09]

Can someone fix my problem alrdy? I tried to reach keyclone by email, by PM and by ICQ but no response... :<


No, he is the only one who can do this. No one else here has access.

[Fat Tire]

Can someone fix my problem alrdy? I tried to reach keyclone by email, by PM and by ICQ but no response... :<

I'll betcha his paypal link still works.

[murat]

I already did it once.. Not going to make it again..

[Ualaa]

If you go to his site - www.solidice.com/keyclone, he lists his phone number there for support too.

[murat]

Thanks. I called him and he solved it.. Btw keyclone is a superb friendly guy.. Now i se my bucks went to right people..:D