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View Full Version : I got caught in the big AION banwave. :(



Sajuuk
11-24-2009, 01:56 AM
So yeah, I had cancelled my account only to feel like playing again to see that my account had been banned in a huge ban-wave. Worst thing I did was use Innerspace to run the game/minimize to a small window. :(

A ticket's open. If I can get my account back yay if not ncsoft gets no more money from me.

I should mention I was only single-boxing, only used innerspace a couple times.

Moorea
11-25-2009, 01:43 AM
So your ban is unrelated to multiboxing - when you get a reply on "why" from ncsoft can you share it ?

Sajuuk
11-25-2009, 02:34 PM
Hello,

This message is being sent to notify you that your account was found participating in sales of in-game items or Kinah for real money. This activity may have included advertising these sales, delivering the assets to the buyer, gathering the assets for sale, or the use of your account by an employee of a company that sells in-game assets for real money.

These sales are strictly prohibited and in violation of the User Agreement and Rules of Conduct. Due to this serious violation of the rules, the account has been permanently banned.

I have checked the access logs for your account and there is no evidence that your account has been compromised or "hacked".

For your reference, we have included links to our User Agreement and Rules of Conduct below.

User Agreement: http://us.ncsoft.com/en/legal/user-agreements/aion-user-agreement.html

Rules of Conduct: http://us.ncsoft.com/en/legal/user-agreements/aion-rules-of-conduct.html

Thank you,

GM Luminary
Game Surveillance Unit

I'm thinking someone reported me for botting while I was kiting elite mobs for more experience. This entire thing is absurd. As it stands no more money for ncsoft, nor will I recommend aion to other people.

Ughmahedhurtz
11-25-2009, 03:14 PM
Obviously, they don't keep the detailed logs like WoW does, so they can't actually confirm anything of substance vis-a-vis the charges against you. Lame. And lazy.

Fursphere
11-25-2009, 03:17 PM
Or the GMs are allowed to act on reports instead of facts.

Babysir
11-25-2009, 03:18 PM
Game Surveillance Unit This made me LOL!


Or the GMs are allowed to act on reports instead of facts.
NCSoft nuff said

Sajuuk
11-25-2009, 04:17 PM
Your account was caught in a detection process which we use to identify third party program use, inappropriate behavior in the game, or modification of the game client. After reviewing this case, and due to the fact that you have not been identified previously by this process, we will re-open your account. This is a 'warning' and if your account is caught again in the future for these activities it will be permanently closed.

Please make certain that you are not using any third-party programs, modifying your game client, or any other 'illegal' action. Some common activities that may also show up in this detection include: buying Kinah from a third party company, using a 'Power-leveling' service, acting as a courier for RMT companies, advertising in-game for RMT companies, sharing your account, or having a hacked account.

Many of these 'other' activities can happen if your account has been 'phished' by visiting an unauthorized website and entering your login name and password. Please make sure that you are very aware to avoid 'phishing scams', and obviously never share your account information with another person for any reason. Additionally, you should make certain that the *only* place you use this particular login name and password combination is for this game. If you use the same combinations for email logins, website logins, or fansite message board logins it makes it much easier for your game account to become compromised.

We would recommend at this time that you should change your Game Account password, and it may be a wise idea to change your email address password as well. Additionally, if at any point in the past you have modified your game client in any way (GG hack, etc) we would recommend that you do a full uninstall and clean reinstall of the game client.


Best regards,

GM Annai
Game Surveillance Unit

Huzzah! Looks like I might play again!

Fursphere
11-25-2009, 04:55 PM
Please make certain that you are not using any third-party programs, modifying your game client, or any other 'illegal' action.

This is pretty vague.

asonimie
11-25-2009, 05:02 PM
Huzzah! Looks like I might play again!

I wouldn't reactivate it... from their post its almost guaranteed they will ban you again for using a key broadcaster. Fuck em, they don't deserve subs.

Babysir
11-25-2009, 05:10 PM
So they banned you for using a multiboxing program?

I'd want further explanation on the ban if I were you, it leaves it open for another ban. Their statements are pretty vague.

Siaea
11-25-2009, 05:18 PM
Ugh. I'm glad I didn't waste my money. Seems like they're pretty happy with the ban hammer and pissing people off in a brand new game. Won't last long, in my opinion, although it did look promising with the nice graphics.

Sajuuk
11-25-2009, 05:25 PM
I wouldn't reactivate it... from their post its almost guaranteed they will ban you again for using a key broadcaster. Fuck em, they don't deserve subs.

I wasn't even broadcasting keys, just using innerspace for picture in picture swap with wow.

I'll probably end up not reactivating. But now if I become uber bored with wow I have something else available.

Teslah
11-25-2009, 07:27 PM
Their response pretty much covers anything and everything you could possibly do to get banned. They didn't say in the reacticvation email what it was specifically. It doesn't say you were banned for using a broadcaster. I'm not sure why people are jumping to that conclusion.

It could have been anything at all. The first response says you were selling kinah (not saying you did at all) and has nothing to do with multiboxing. They don't mention multiboxing at all. Gold selling, third party programs (like glider is what I bet they are referring to) and other activity is what they say.

Hopefully it was just a lame error on their part.

heffner
11-26-2009, 06:46 PM
NCSoft has been somewhat vague from start wrt to multiboxing. At this point in time I don't think I would risk multiboxing if I wanted to play long term.

Not to mention that it seems like every Aion player wants to lynch all the botters. What? You're not a botter? Well good luck convincing the ignorant masses you're not botting.

Whether NCSoft actually cares about botting remains to be seen, but if they somehow change their tune I have a feeling that multiboxing will be the victim of collateral damage from any anti-botting movement made by them.

Pyrostasis
11-28-2009, 08:59 PM
Yeah a while back during beta Ayase said that any form of keyboard broadcasting would be considered "Botting" by their definition. I.E. They consider broadcasting automation.

Many folks tried to convince them otherwise and used blizzards stance as a stand point, but...well... they didnt care heh. So yeah boxing with broadcasting of any kind atm as far as I know is a bannable offense in Aion.

Moorea
11-29-2009, 01:08 AM
Yeah a while back during beta Ayase said that any form of keyboard broadcasting would be considered "Botting" by their definition. I.E. They consider broadcasting automation.

Many folks tried to convince them otherwise and used blizzards stance as a stand point, but...well... they didnt care heh. So yeah boxing with broadcasting of any kind atm as far as I know is a bannable offense in Aion.

I don't think so - that's only one way to interpret some long random thread on aionsource - I filled a ticket (and suggest anyone do the same) and the reply seems to say it's fine as long as you're present and not botting

Teslah
11-29-2009, 01:30 AM
Yeah a while back during beta Ayase said that any form of keyboard broadcasting would be considered "Botting" by their definition. I.E. They consider broadcasting automation.

Many folks tried to convince them otherwise and used blizzards stance as a stand point, but...well... they didnt care heh. So yeah boxing with broadcasting of any kind atm as far as I know is a bannable offense in Aion.


In beta they might have been more against the concept, but look what has happened since then.

1. They removed game guard which blocked many multiboxing programs.
2. They added an option in the launcher to let you start more than one client on one pc. This feature is obviously for multiboxing.
3. The article you quoted in the other thread is from July I think. The recent threads are supporting it, but some players still don't like it. Just like in WoW. Your article was from a fan site, not the official AION site.
4. There are people posting their setups and talking about it on the main aion site. Most people seem to think it is ok, but unfair. That is very different than illegal.
5. The devs comments on the official site look to me like they are talking about unattended botting, not sitting at your keyboard and playing the game. There comment on the guy who was banned looked like they were talking about botting software, not multiboxing software. I am sure they are being very cautious right now about outright declaring it illegal in game since WoW has allowed it and they are trying to get market share.

Will they ban it? Maybe, but the people I have spoken to at NCsoft when I setup my accounts online said it was fine. I had to call them to get permission to activate more than a couple of accounts. When I spoke with them I told them what I was doing and they said it was ok. They know it is going on and have not said yes or no in a statement on the forums.

I think they have much bigger problems. There are bots in town selling and advertising gold selling sites. If those ever disappear then I'll start to think about it more. There are way too many bots running around for them to worry about legitimate paying customers who are not botting, not selling anything and just want to play the game in a different way.

I'm at level 32 now with 4 characters and another family member has 2 more at 32. I'm uploading a video to Youtube clearing Fire Temple. It's not the best video, but you get to see what boxing is like in AION.

At this point for me I am perfectly happy with what I have done so far. If they change their minds and ban it right now it won't affect me. I'll just put my money elsewhere. On the positive side I'll be one of the few that boxed it before the ban! :)

Kopitar
11-30-2009, 02:23 PM
They are attempting to automate something that shouldn't be, bans. i ready they have banned 26,000 accounts in the last week or two, honestly i can hardly see a difference on my server, the damn private stores are still at every quest hub and i'm still competting with IIIIiiiiIIIII for quest spawns...

Fursphere
11-30-2009, 02:47 PM
and i'm still competting with IIIIiiiiIIIII for quest spawns...

Hey! that guy is in my WoW Guild!

/reported

Nisch
11-30-2009, 07:11 PM
I got visited by a GM in game a couple days ago. It was strange because I kept teleporting back about 100 steps when I would move, much like I was lagging. Then my client crashed. Once I logged back in, I had the same problem but suddnely a GM showed up.
The conversation went:

Me: "Reported again? :/"
GM: "Yup"

GM disappeared.

I think they will pop in and if you don't respond quickly, then you're assumed to possibly have a game client minimized, and not able to respond quickly enough, leaving them to believe you're using 3rd party software. In my case, I am hardware boxing, so I can see if one of me gets teleported off for a few seconds.

Second, I have to open a support ticket with NCSoft about upgrading my 6 accounts to the collector's edition, where I had to state that I was multiboxing. They basically said "Enjoy your multiboxing!" and gave me the ok to multibox.

So I think they're being strict about the use of 3rd party software, and Innerspace/Keyclone/etc. might be considered illegal by some GM's.

I'm quite sure I've been reported a dozen times or more, and I've only had one visit from a GM, that I know of. I also noticed sometimes, My clients are "disconnected" from the server one by one here and there. None of them disconnect twice, but they all get disconnected at once. I'm guessing that's a GM to see if I "react" to the disconnection, to where a bot wouldn't.

So in short, the GM's know of me and know about my multiboxing and I haven't been banned, suspended or anything of the sort.

Fizzler
11-30-2009, 11:48 PM
After Lineage2 I committed to never buying another NCSoft game again.