ISSUE: License Expired Shortly After Purchase please help!!

[Lawsonkt]

:cursing: :cursing: Ok heres my Issue I bought my Keyclone license 2-3 days ago i got a new network card put into my computer and now i don't have my license any more i don't know how to fix this not sure where to find answers my multi boxing friend on Nagrand wasn't online so i couldn't ask if you know any way i can fix this without having to re purchase i will greatly appreciate it my main toon ATM is Boomageddon LvL 80 Deathknight Nagrand Guild: Potential Unleashed

[Gurblash]

Slow your roll homeboy http://solidice.com/keyclone/transfer_request.html

Whenever you change hardware in your computer there's a high probability that your SYSID will change. You need to go through the automated license transfer process.

[keyclone]

http://solidice.com/keyclone/screencaps/kc_v1.9g_about_expired.jpg

you can also click the 'transfer' button on v1.9, put in your email address... hit ok.. receive link in email... click it... check old system-id to transfer.. and hit 'transfer'. process usually takes about 1 minute. (watch your spam folder depending on your filters)

[Chranny]

http://solidice.com/keyclone/screencaps/kc_v1.9g_about_expired.jpg

you can also click the 'transfer' button on v1.9, put in your email address... hit ok.. receive link in email... click it... check old system-id to transfer.. and hit 'transfer'. process usually takes about 1 minute. (watch your spam folder depending on your filters)Offtopic; but I love you for making the transfer feature. <3 :love:

[Lawsonkt]

Phew TYVM guys just upgraded to 1.9 (why i didnt get that first off i dont know ) anyways hit tranfer didnt all required and hey presto back /Facepalm at the simplicity
XD thanks guys
:D :D

[ghonosyph and the moocrew]

ROB!! pulling up an error when i try to transfer/recheck... bought keyclone earlier last week i believe and now i'm getting license has expired... tried to transfer but an "error occured"! can you help me out? =)

[DgtlSorcrs]

I havent made any changes and suddenly, both my copies of KeyClone are saying my license is expired... help

[Dorffo]

looks like the authentication server hiccup'd

[ghonosyph and the moocrew]

guess its pug raid night then lmao =D!!

[DgtlSorcrs]

Worse than a hicchup...

Just noticed that www.solidice.com is completely inaccessable.

This is double-plus ungood.

Rob, hope everything's allright on your end...

~ can only dual-box without my KeyClone.

[Gurblash]

Just informed Rob, he's calling his Host :) Please stand by for technical difficulties.

[DgtlSorcrs]

Just informed Rob, he's calling his Host :) Please stand by for technical difficulties.Thanks... So long as he's aware of the problem, I'm sure things are in good hands.

I host a few folks' web sites myself, and it's always fun with the datacenter is having an issue... nothing I can do, but sit back and wait (and prepare to answer panicked calls from my customers).

[Gurblash]

Response from Rob: The hosts servers are down, no ETA :(

[DIllett7799]

Ugh! oh well this is why I have counter strike >.<

[DgtlSorcrs]

Response from Rob: The hosts servers are down, no ETA :(Well, TY for getting straight to the source.

Guess I'll go find something to tank or heal solo :)

[mcbxxx]

Thx for teh feedback.



Now i know why my Keyclone not working all the sudden ?(:cursing:

[rypakal]

I guess my issue here is why is keyclone breaking when the license server is down? You already verified my license once. I also understand there may be ongoing license/DRM issues, but how about give a 24 hour breather if authentication fails.

[ImaHealer]

Thanks for the info...
Hope it's back up soon!

[FattyMoBookyButt]

How about give a 24 hour breather if authentication fails.I strongly second this. I'm a couple play sessions away from 80. This sucks. But keyclone has never failed me before and I know how hosting can be troublesome.

But please add a wee bit more leniency...what would happen if you were unreachable, etc...we'd all be in multiboxer hell.

[mcbxxx]

o well guess ill try a other similar "free" program for now ... Keyclone is amazing but im sooo addicted to boxing i just cant wait anymore ....

[keyclone]

i've been in contact with the hosting company since i got word (thx gurb).

home now... server still out. spoke with tech support personnel @ the hosting company. at this point, all they know is that there was a flurry of disk activity on the box for a while before it became unavailable. (very suspicious... sounds like a ddos so far)

they will drop me a postmortem once everything is back up

[Spirithawke]

I third this idea. Once keyclone has sucessfully authenticated once, why would it need to keep "calling home" to reauthenticate if NOTHING on the computer has changed?

[keyclone]

it only 'calls home' on start up. once validated, its good to go. it won't validate again until you restart.

otherwise, there is no way... as anything left on the box is easily dup'd/copied (thank the pirates and hackers for these issues)

[DIllett7799]

Re-check you system id's! Mines up and going!

[DgtlSorcrs]

Glad to see the site is back up.

Hosting company-side problems are always so frustrating - just sitting there waiting for someone else to fix it. :(

I'm sure there is a rather large collective sigh of relief across the realms of Warcraft as multiboxers get their mojo back.

Cheers!

[keyclone]

Hosting company-side problems are always so frustrating - just sitting there waiting for someone else to fix it. :(just sitting here would be nice. having to answer the phone... that's another issue. it's cool though. only a couple of people were actually upset, everyone else understood (many were surprised when i actually answered the phone)

just keep in mind... your license is FOREVER. if it comes up 'expired', this would only be temporary and i would be working on it to the best of my ability to resolve the issue.