Blizzard has made me sad [Archive]

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mibane

04-30-2009, 05:53 AM

Got this email from them today. Have sent a please explain email thier way, but for the life of me i cannot work out why this has happened. I have been concentrating on solo boxing for the last month, and logged my second and third account last night for the first time in 3 weeks to get suspended. Never has any warnings on my accounts and get this. Hopefully my email will sort it out, as all accounts are and always havebeen mine, all paid for by me on my credit card, and i am the only one to use them.. the email didn't even say which account it was (something i have asked for)... nervous days ahead for me :(

But i suppose this could have a silver lining, if the ban me for no reason it will free up some time for my xbox as they will be doing themselves out of all 5 of my monthly subscriptions.

first part of email;

*** NOTICE OF FINAL WARNING ***

Account Action: 3 Hour Suspension

Account Offense: Violation of EULA and Terms of Service - Transfer of Account Ownership

Details: An investigation of your World of Warcraft account has found strong evidence that the account in question is being sold or traded. In accordance with EULA section 4, Paragraph B, listed below:

Khatovar

04-30-2009, 06:06 AM

3 hours for account trading? I thought 3 hour ban hammers were for minor infractions like swearing in open chat or spamming. Post the full e-mail, with headers {take out your email and account info, of course.}

Hamingja

04-30-2009, 07:06 AM

A buddy of mine got the same type of e-mail a couple days ago. Doesn't tell you which account got suspended and asks you to log into the account managment site and confirm your info such as account name password and e-mail address?

The one my buddy got was a fake. If you followed the instructions in the email you need to quickly go change your passwords and hopefully you can cut off the hackers.

mibane

04-30-2009, 07:31 AM

Blizzard Account Administration EU - Final Warning

?From: WoWAccountAdmin (WoWAccountAdmin@blizzard.com) Sent: Wednesday, 29 April 2009 7:34:23 AM To:

*** NOTICE OF FINAL WARNING ***

Account Action: 3 Hour Suspension

Account Offense: Violation of EULA and Terms of Service - Transfer of Account Ownership

Details: An investigation of your World of Warcraft account has found strong evidence that the account in question is being sold or traded. In accordance with EULA section 4, Paragraph B, listed below:

and Section 8 of the Terms of Use:

A 3-hour probationary suspension is pending on this account, awaiting confirmation from a specialist. A final warning has been issued. The investigation will be continued by the Account Administration team to determine the any further suspensions. If the account in question is found in violation of the EULA and Terms of Use, further action will be taken. Be aware that any additional inappropriate actions may result in the permanent closure of the account.

Thank you for respecting our position on this matter.

================================================== =======
** We request that you verify your legitimate ownership of the account here:

================================================== =======

Any disputes or questions concerning this account action can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit us at Blizzard Support.

Account security is solely the responsibility of the accountholder. Please be advised that in the event of a compromised account, Blizzard representatives typically must lock the account. In these cases the Account Administration team will require faxed receipt of ID materials before releasing the account for play.

Please visit the World of Warcraft Policies and Terms of Use Agreement: undefined for further information.

Regards,

Billing & Account Administration
Blizzard Entertainment

Links removed by Svpernova09

Akeldema

04-30-2009, 07:34 AM

Thats a Phishing email mate, Sent in the Hope that you will enter your account details in that final link that directs to "http://www.battlenet.host50mb.com"

If you have entered your details best bet is to run a virus and malware scan as well as change your password, preferably from a different computer to the one you visited the link from

mibane

04-30-2009, 07:42 AM

Didn't see the 'legitimate owner' bit. If it is a scam one they got nothing from my reply, if it is blizzard then hopefully they will get back to me soon. Though i did get a 'donotreply@blizzard.com' ('mailto:'donotreply@blizzard.com'') reply from my response to this email which is the same address as one i got as a response from a gm ticket i had a few days ago.

Otlecs

04-30-2009, 07:57 AM

if it is blizzard then hopefully they will get back to me soon.

It's clearly not Blizzard.

If you didn't click on the link, you have nothing at all to worry about.

not5150

04-30-2009, 08:07 AM

Didn't see the 'legitimate owner' bit. If it is a scam one they got nothing from my reply, if it is blizzard then hopefully they will get back to me soon. Though i did get a 27donotreply@blizzard.com[/email]%27%27']'donotreply@blizzard.com' ('%27mailto:%[email) reply from my response to this email which is the same address as one i got as a response from a gm ticket i had a few days ago.I highly suggest you log into your account and change your password asap. That was a phishing email.

Khatovar

04-30-2009, 08:10 AM

Might want to break that link to the scam site in your post. Blizz won't ask you to go somewhere to "verify" things like your email, cc or login info, they already have that information. The e-mail is probably spoofed so it still looks ok, they're counting on you panicking and just going to the site they list when Blizz doesn't answer right away.

not5150

04-30-2009, 08:14 AM

is clearly not blizzard.

resolves to 174.132.149.156

NetRange: 174.132.0.0 ('http://ws.arin.net/whois/?queryinput=174.132.0.0') - 174.133.255.255 ('http://ws.arin.net/whois/?queryinput=174.133.255.255')
CIDR: 174.132.0.0/15
OriginAS: AS13749, AS21844, AS30315, AS36420
NetName: NETBLK-THEPLANET-BLK-15 ('http://ws.arin.net/whois/?queryinput=N%20.%20NETBLK-THEPLANET-BLK-15')
NetHandle: NET-174-132-0-0-1 ('http://ws.arin.net/whois/?queryinput=N%20%21%20NET-174-132-0-0-1')
Parent: NET-174-0-0-0-0 ('http://ws.arin.net/whois/?queryinput=N%20NET-174-0-0-0-0')
NetType: Direct Allocation
NameServer: NS1.THEPLANET.COM
NameServer: NS2.THEPLANET.COM
Comment:
RegDate: 2008-06-17
Updated: 2008-06-17

Abuse contact is abuse@theplanet.com

Update - I just sent The Planet an abuse email about the site

Update 2 - Ohhh darn, it looks like someone did a denial of service attack against the site and made it go over bandwidth. :whistling:

Links removed by Svpernova09

Tehtsuo

04-30-2009, 08:50 AM

Otlecs

04-30-2009, 09:04 AM

Update 2 - Ohhh darn, it looks like someone did a denial of service attack against the site and made it go over bandwidth
It was down when I tried it from a dedicated honeypot box at 1:45 CET today.

I wouldn't be at all surprised if it had been down for quite some time, given that an earlier poster refers to this having been in circulation for at least a couple of days before this incident.

Svpernova09

04-30-2009, 10:00 AM

Don't quote / repost / anything TOXIC links disguised as official looking URLs.

/facepalm

Gunsnbowses

05-01-2009, 09:01 AM

I got the same email a few months ago im my hotmail.

Pity none of my accounts uses my hotmail address.

Was close though almost had a brain melt and clicked their link.

shaeman

05-01-2009, 09:23 AM

I have a simple policy.

If i receive any email requiring I login I never click a link. Instead I open a second browser and go direct.

Rin

05-01-2009, 01:09 PM

Blizzard will never ask you to verify any of your information via email, ever. Think about it for a moment - they already have your information :thumbup:. They also don't issue a suspension as a final warning. Blizzard will simply close your account, sign the email with a CS-Name and give you an email address of which you can use to contact them regarding the issue.

Also, if you ever receive an email like that, go to worldofwarcraft.com, login to your account and check to see what your account status says.

Active = good, Frozen = bad.

If Blizzard believes that you have made an infraction, your account will be frozen (this shows up when you log into worldofwarcraft.com and look at your account status - this also happens BEFORE they send you the email). Your account will also be frozen if you deactivate it, or decide to miss a payment :P (but this is noted too in the account status area). The worst possible thing you can do if you receive an email from Blizzard is panic and start clicking on links in the email.

Toned

05-02-2009, 04:16 PM

Like 2 years ago blizz made me verify my accounts and my identity. The way they do it is email you a link to a form on their site that you have to print off, fill out, and then fax with a copy of a photo ID to them. They don't just go hey GIMMIE YER LEET INFOz! HERE in DIZ EMAIL LOl 11@!! YoU HaVe AIDS 111!!!!

Souca

05-02-2009, 06:22 PM

Always forward phishing emails to hacks@blizzard.com and then if you use gmail, report it as phishing. Blizzard can contact the owner of the IP block and in some cases pursue legal action to get the site shut down. let gmail know its a scam helps them filter these out before they get to other potential victims. Takes about 5 minutes to do and helps keep others from falling victim.

Everyone else has some good advice about checking the official site and all.

- Souca -