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View Full Version : Authenticator removal



pewshamanper
04-20-2009, 05:40 PM
I am trying to get my authenticator deactivated right now since i have lost my keys 8| I have the paper you have to fill out right here ('http://us.blizzard.com/support/article.xml?articleId=26361'). now my question is what sections do I have to fill out? im a little worried sending a "valid government issued document" :cursing:

Caspian
04-20-2009, 05:51 PM
driver's license will work or passport.

When they first allowed character transfers I forgot my secret question. So I had to fax a similar form with a copy of my driver's license to get it back to transfer a kid's toon off my account.

To complicate matters I had just moved and updated my wow info but not gotten a new DL yet.

It is not a big deal. They are confirming it is you before they free the account. Better that then anybody asking and you losing your account.

pewshamanper
04-20-2009, 05:55 PM
true true well thanks Btw how did you wright in those little lines when you printed it I am having a hard time or did you enlarge it

Caspian
04-21-2009, 01:44 PM
true true well thanks Btw how did you wright in those little lines when you printed it I am having a hard time or did you enlarge itI thought I had a PDF of the form that was a little bigger then that looks but I can't find it to be sure. I probably just wrote really small lol

Catamer
04-21-2009, 04:26 PM
I use a G5 wired mouse.. i put my authenticator onto my mouse cable so I wouldn't loose it. I knew if it wasn't physically tied to my computer I would loose it too.

pewshamanper
04-23-2009, 05:47 PM
I sent my marriage license and it was rejected .... would there be a reason why?

"The documentation we have received is not one of the forms of identification that we accept for account verification to remove an authenticator. As such it is inadequate to process the request at this time. "

zanthor
04-23-2009, 06:22 PM
Court Order of Name Change Marriage License Decree of Divorce
I'd wager THOSE are for if you are trying to change your name on the account, adn you need to show the ID of the new name...

Send them something you could use to get into a bar... a drivers license, state ID, passport, etc.

pewshamanper
04-23-2009, 06:27 PM
baah humbug well thanks I guess that makes sense