View Full Version : Vista 64 & Windows 7 Crashing/Freezing.
Bresquad
02-08-2009, 03:03 AM
Before i start writing down a wall of text id like to ask around if anyone has had or is having computer freezing and keyclone windows stopping to respong when running Vista 64 or windows 7.
I have new hardware , Reinstalled Vista 64 and now running Windows 7 twice updated and upgraded any possible chiptset and bio updates i was able to find.
But unfortunaly im still getting computer frozen or one or more chars freeze.
Is there anyone who heard about similir issues and can guide me to a solution id be incredible happy. Ill start out with this if you want to know any system infos ill be happy to provide you with it.
Help,
Bresquads
Elektric
02-08-2009, 04:42 AM
I run vista 64, no problems.
Sam DeathWalker
02-08-2009, 05:02 AM
random crashes is a lot of times bad ram. Do a ram burn in type test.
BruceLeroy
02-08-2009, 05:11 AM
I had similar issues after upgrading to Vista 64 and upgrading my hardware. I replaced my new Ram chips with another brand and replaced my power supply, but the issues remained. As long as I wasn't gaming, the PC was perfectly stable for days. I decided that maybe my video card was the problem, so to help with cooling I upgraded my case. Nothing changed, so I started looking at forums and reviews and found that my 9800GT video card had a really low factory fan speed setting to keep it quieter. There were a lot of complaints about the card overheating. I installed Rivatuner and moved my fan speed up from 30% to 50%. The problem completely vanished.
I hope your problem is similar because it's an easy fix for something so frustrating. Good Luck!
FunkStar
02-08-2009, 06:26 AM
would be handy if you could list all your hardware :)
mikekim
02-08-2009, 08:36 AM
I had problems with one of my boxes crashing at O/S level and instances of wow at quitting ramdomly.
transferred the contents to a Coolermaster Stacker 832 (and added 4 additional fans to the side door bay and Zalaman fan controller) also installed an uprated PSU.
had no problems since
Bresquad
02-08-2009, 08:58 AM
Cheers,
I did add another 4 fans last day so it has 1 extra in the front 1 in the back and 2 in the side panel.
You want to see my hardware you said any easy way to do that ?
I will double check the temerature on the graphic card. The problem is indeed similar to what you guys describe. Had the computer up and running all night logged on and had 2 crashes in the morning.
Now i played for 3 houer no crash but it can happen anytime its been hard to find the accurate problem and when it happens.
I did run the "Realtemp" software no heat problem on the processor as i can see.
Ran Prime95 10 minute into the burn it just rebooted the PC , restarted it ran Prime95 again then it went fine for 4 houers then i been playing on it since then without crash , Still waiting on it though..
Id so much want to locate the problem so i could replace the hardware fauling :P
Ill look into the Rivatuner if that work for my system that is. Most of the people i have asked have replied "sounds like a heat" But the more i dig into it the more i see zillions of possible causes. )=
would just love to be able to find where the problem is to start with.
FunkStar
02-08-2009, 10:00 AM
you can run a program like 'everest' to see what hardware you have. Though you sound quite pc fancy, installing fans etc yourself, i'd guess you know what's in your pc.
Anyhow. The reason I asked was, some suppliers give out factory oc'd graphics cards. I personally run 2x xfx 260+ black edition. These cards are overclocked from 576 mhz to 666 by XFX. You'de think this makes it fine and properly tested. Well, I had to underclock them back to standard to not crash. Crashes would appear prety random as well
Bresquad
02-08-2009, 11:50 AM
Had another crash :P , so im now checking the heat issues on graphic card. opened the chassi and put a large ass fan straight into the ATI Card and its REALLY cool we will see if it lasts. Cant do much more today anyways tomorrow the store opens and i can start sending back parts i guess unless i can find out today whats causing the rebotts&crashes
Dator:
Dator typ ACPI x64-based PC
Operativsystem Microsoft Windows 7 Ultimate
OS Servicepaket [ TRIAL VERSION ]
Internet Explorer 8.0.7000.0
DirectX DirectX 10.1
Datum / Tid 2009-02-08 / 15:45
Moderkort:
CPU typ QuadCore Intel Core i7 920, 2166 MHz (21 x 103)
Moderkortsnamn Gigabyte GA-EX58-UD5 (2 PCI, 1 PCI-E x1, 1 PCI-E x4, 3 PCI-E x16, 6 DDR3 DIMM, Audio, Dual Gigabit LAN, IEEE-1394)
Moderkortschipset Intel Tylersburg X58, Intel Nehalem
Systemminne [ TRIAL VERSION ]
DIMM1: Corsair XMS3 CM3X2G1600C9 2 GB DDR3-1333 DDR3 SDRAM (9-9-9-24 @ 666 MHz) (8-8-8-22 @ 592 MHz) (6-6-6-16 @ 444 MHz)
DIMM2: Corsair Dominator CM3X2G1600C8D [ TRIAL VERSION ]
DIMM3: Corsair XMS3 CM3X2G1600C9 [ TRIAL VERSION ]
DIMM4: Corsair Dominator CM3X2G1600C8D [ TRIAL VERSION ]
DIMM5: Corsair XMS3 CM3X2G1600C9 [ TRIAL VERSION ]
DIMM6: Corsair Dominator CM3X2G1600C8D [ TRIAL VERSION ]
BIOS typ Award Modular (12/22/08)
Bildskärm:
Grafikkort ATI Radeon HD 4800 Series (Engineering Sample WDDM v1.1) (1024 MB)
Grafikkort ATI Radeon HD 4800 Series (Engineering Sample WDDM v1.1) (1024 MB)
3D accelerator ATI Radeon HD 4850 (RV770)
Bildskärm LG L204WT (Analog) [20" LCD] (1611416386)
Bildskärm Samsung SyncMaster 226BW/MagicSyncMaster CX226BW (Digital) [22" LCD] (H9XQ530881)
Multimedia:
Ljudkort ATI Radeon HDMI @ ATI RV770 - High Definition Audio Controller
Ljudkort Realtek ALC889A @ Intel 82801JB ICH10 - High Definition Audio Controller
Lagring:
IDE kontroller Standard Dual Channel PCI IDE Controller
Lagrings kontroller Intel(R) ICH8R/ICH9R/ICH10R SATA RAID Controller
Diskettenhet Floppy disk drive
Hårddisk Volume0 (596 GB, IDE)
Optisk enhet Optiarc DVD RW AD-7200S ATA Device (DVD+R9:8x, DVD-R9:12x, DVD+RW:20x/8x, DVD-RW:20x/6x, DVD-RAM:12x, DVD-ROM:16x, CD:48x/32x/48x DVD+RW/DVD-RW/DVD-RAM)
SMART Hårddiskstatus Okänd
Partitioner:
C: (NTFS) [ TRIAL VERSION ]
Total storlek [ TRIAL VERSION ]
Inmatningsenheter:
Tangentbord HID Keyboard Device
Tangentbord HID Keyboard Device
Mus Microsoft USB IntelliMouse Explorer 3.0 (IntelliPoint)
Nätverk:
Nätverkskort Realtek RTL8168D/8111D Family PCI Gigabit Ethernet NIC (NDIS 6.2) (192. [ TRIAL VERSION ])
Nätverkskort Realtek RTL8168D/8111D Family PCI Gigabit Ethernet NIC (NDIS 6.2)
Kringutrustning:
FireWire kontroller Texas Instruments TSB43AB23 1394A-2000 OHCI PHY/Link-Layer Controller (PHY: TI TSB43AB23)
USB1 kontroller Intel 82801JB ICH10 - USB Universal Host Controller
USB1 kontroller Intel 82801JB ICH10 - USB Universal Host Controller
USB1 kontroller Intel 82801JB ICH10 - USB Universal Host Controller
USB1 kontroller Intel 82801JB ICH10 - USB Universal Host Controller
USB1 kontroller Intel 82801JB ICH10 - USB Universal Host Controller
USB1 kontroller Intel 82801JB ICH10 - USB Universal Host Controller
USB2 kontroller Intel 82801JB ICH10 - USB2 Enhanced Host Controller
USB2 kontroller Intel 82801JB ICH10 - USB2 Enhanced Host Controller
USB enhet Generic USB Hub
USB enhet Microsoft USB IntelliMouse Explorer 3.0
USB enhet USB Composite Device
USB enhet USB Human Interface Device
USB enhet USB Human Interface Device
USB enhet USB Human Interface Device
DMI:
DMI BIOS försäljare Award Software International, Inc.
DMI BIOS version F4
DMI Systemtillverkare Gigabyte Technology Co., Ltd.
DMI Systemprodukt EX58-UD5
DMI Systemversion
DMI System serienummer [ TRIAL VERSION ]
DMI system UUID [ TRIAL VERSION ]
DMI Moderkortstillverkare Gigabyte Technology Co., Ltd.
DMI Moderkortsprodukt EX58-UD5
DMI Moderkortsversion
DMI Moderkortsserienummer [ TRIAL VERSION ]
DMI Chassi tillverkare Gigabyte Technology Co., Ltd.
DMI Chassi version
DMI Chassi serienummer [ TRIAL VERSION ]
DMI Chassi tillgångsmärkning [ TRIAL VERSION ]
DMI Chassityp Desktop Case
DMI Totalt / Fria minnes uttag 6 / 2
Hachoo
02-08-2009, 12:49 PM
To test for overheating, remove the side of your case and run the system like that and see if you still get crashes. If you do, theres a good chance its not an overheating problem - find a download for memtest86+ and run that for 24 hours or so and see if any memory errors come up.
spannah
02-08-2009, 03:34 PM
To check temperatures I suggest HWMonitor ('http://www.cpuid.com/hwmonitor.php'). It is free, small download and gives you all the temperatures you need, well except for RAM, but not sure if there is an application that does that.
Sam DeathWalker
02-08-2009, 04:01 PM
Not good to mix different kinds of ram (even from same company and even if it seems its allowed).
Graphic Card cooling what I do is I get the heatpipe type (no fan) and put a Zalmann this thing with 130 size TT fan right above it so I get max cooling and little noise:
http://tech.vault9.net/forums/Zalman-FB123-adjustable-fan-bracket-review-t22407.html
I use TT Typhoon fan above processor:
http://www.thermaltakeusa.com/Product.aspx?C=1151&ID=1833 (this is the one I would use if I doing system now), its not for your chip but they make a nice one also.
Then just get a Power Supply with 140 fan, and put a 120-130 fan blowing into your drives and yur covered.
What ram do you have:
http://www.corsair.com/corei7/default.aspx
There is even timing differences between some of those ....
1600MHz 8-8-8-24. 1.65V DOMINATOR 3x 1GB, 3GB total TR3X3G1600C8D Buy it now
1600MHz 9-9-9-24, 1.65V XMS3 Classic 3x 2GB, 6GB total TR3X6G1600C9 Buy it now
Your "C8" and "C9" have different timings. Not a good thing. Sell the C8 and get the C9 ....
Also Silencer has stated that at 12G boards are not yet stable, you might want to wait for bios upgrades or just run with 6G for now until things sort themselves out. 12G I7's right now are not perfect, even though the MB manufacturer claims "24G compatability".
Kromtor
02-08-2009, 04:14 PM
What I noticed with XP is: if you put your computer in Stand By at night you will crash sometime the next day. I used to crash all the time on 4 of my 5 comps. I started really shutting them down and stopped crashing.
Catamer
02-09-2009, 12:16 PM
I have seen this a few times. a complete lockup of one or more characts but not all of the characters.
they would sometimes free up after 10-20 seconds. Sounds like what you are seeing.
This seem to start after the last bliz patch or maybe the one before and seemed to go away after all of my addons got caught up to the new release.
I have not seen the complete lockup in a while now but I do see massive FPS drop outs on only one or two accounts.
my current theory is that it is one of my addons but I haven't been able to prove which one does it.
I know if I disable all of my addons I seem to run better, however that leaves my system unusuable (imo) because really depend on some of my addons.
Taliesin
02-09-2009, 12:25 PM
Different video cards, but similar type of symptom. I use dual ATI Radeon HD3850 video cards, and the PC would seem to freeze up randomly when I played WOW. I installed RivaTuner and increased the fan speed, thinking it was overheating as well.
Long story short, it turned out that under Vista my video cards were running at about 285 MHz clock speed, when they were designed to run at 825 MHz. I manually tuned the clock speeds on each GPU (2 GPUs x 2 cards) and the problems went away.
Just something else to look for. Make sure your video cards are running at the specs they were designed for.
Edit: Just saw your video cards in your last post. Our cards are almost identical, so I would definitely pay attention to the clock speeds in the RivaTuner monitor.
Starbuck_Jones
02-09-2009, 08:34 PM
I don't advise removing the side of your box as a cooling option. Today's systems are designed for specific airflow across components that heat up. Removing the side of the case can disrupt this air flow and leave components w/o proper cooling. Also if you built this machine yourself you may want to look into how all your fans are blowing and check cables and cords for air-flow obstruction.
Bresquad
02-10-2009, 05:42 AM
I right now have went back to my old computer. since i have been working alot and come home to late to be able to call store i bought my computer hardware from.
anyways for some reason my ATI CCC seems to crash after each installation stops working.
So i been running stress tests on it while i played with my old computer.
It just reboots every now and then when its beeing stress tested. Bootde up with Ultimate boot cd but i still cannot find out exact what cuases the reboots.
When booting with the boot cd im kinda in linux mode and not even inside any windows OS.
Something is faulty.
Ive given up tewaking fixing now first of all i will try to get the motherboard & grahpic card replaced or atleast send it back to where i bought em for testing. Ive spent far to much time on a brandnew computer.
Sounds like the problems I had with my new pc, so I'll share my knowledge in the hope that this helps you. If its the same problem as I had, then you're looking at the "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" crash.
http://www.google.nl/search?hl=en&q=vista+%22SELECT+*+FROM+__InstanceModificationEve nt+WITHIN+60+WHERE+TargetInstance+ISA+%22Win32_Pro cessor%22+AND+TargetInstance.LoadPercentage+%3E+99 %22+could+not+be+reactivated+in+namespace+%22%2F%2 F.%2Froot%2FCIMV2%22&btnG=Search
These crashes are caused by the motherboard not being able to run the memory with the settings that are specified by the memory module. To fix the problem, you'll have to manually tweak the memory timings and memory, north bridge and south bridge voltages (in my case slightly increasing the NB and SB voltage fixed the problem). Since you're using corsair memory, I'd suggest contacting Corsair tech support at
http://houseofhelp.com
They should be able to give you the memory settings you need to get the memory working with your motherboard. If it is the problem I mentioned, sending the video card, motherboard or memory back for testing will probably turn up nothing. This is because the problem doesn't seem to occur if you run the pc under optimal conditions (unlike running it at home where there might be interference on the power lines, bad grounding, etc).
defactoman
02-10-2009, 09:22 PM
I have a story about Vista64 and Windows7 x64 not working well. Sick back its a story of frustration and finally giving up.
The story starts with my first computer with the following components:
Windows Vista 32
Quad Core 6600
4GB Memory
Nvidia 8800 GTX
Before my upgrade to vista 64 everything worked PERFECTLY with this system. I decided on a whim that I wanted to go to a 64 bit OS and move up my memory to 8GB because it sounded cool. So I bought the extra memory and got my retail x64 disk out and installed. Immediatly I started to run into problems where I would get the error message that my video card stopped responding (Display driver nvlddmkm stopped responding, but has succesfully recovered). This would sometimes happen while not using the video card at all, other times while playing wow which would result in a freeze up requiring me to end task on it. Following the advice of some threads i tried older drivers, default drivers and latest drivers. All with either worse or same effect.
At this point I downloaded the NVIDIA diagnostic and testing plugin and went about trying to run the stability test, which it failed everytime. So im getting upset and figure i wanted to spend some more money so I ended up getting a brand new motherboard and a NVIDIA 265. I install the hardware and it did the same thing on fresh install. At this point im getting angry so I get the Windows7 beta and install it. At this point everything is running better BUT wow still freezes and occasioanlly blue screens my computer with nvidia driver errors. So after duplicating troubleshooting steps as with Vista 64 (this time with the new hardware) i gave up and moved back to 32 bit. I also setup a 2nd computer using the origonal motherboard/videocard that started this adventure running on Vista32.
Basically the summary is this:
with 2 different video cards, 2 different motherboards and different memory windows 64 did not remain stable and windows 32 bit did. All hardware is completly 64 compliant and worked some of the time. Its a shame, im sitting on 8 GB of memory and i can only use about 3 and a half. Neither cards were overclocked, neither cards overheating. I monitored both cards temp the whole time remaining within safe boundries. I think 64 bit windows OS's have problems with graphic cards, i've read about problems with both ATI and Nvidia drivers (For some people tho, no problems at all). You must need some magical hardware combination to make it work, so if you find none of these other steps provided by other work, you might be in my boat.
Windows Vista 64 Setup that failed:
Windows Vista x64
Intel 6600 Quad Core
8 GB memory kit
Nvidia 8800GTX
ASUS P5W DH Deluxe Motherboard
Windows7 Setup that failed:
Windows Vista x64
Intel 6600 Quad Core
8 GB memory kit
EVGA nForce 750i SLI FTW
Nvidia GeForce 265
Bresquad
02-12-2009, 11:19 AM
Problem solved. Thx to Sam DeathWalker ,
"Quoted"
1600MHz 8-8-8-24. 1.65V DOMINATOR 3x 1GB, 3GB total TR3X3G1600C8D Buy it now
1600MHz 9-9-9-24, 1.65V XMS3 Classic 3x 2GB, 6GB total TR3X6G1600C9 Buy it now
Your "C8" and "C9" have different timings. Not a good thing. Sell the C8 and get the C9 ....
So solution was...
The Domintaor memorys they sold me when i upgraded to 12 gig did not work together with Classic ones.
Removed them stress tested 72/h worked just fine. So they caused serious wierd error , rebootings and freezing.
Now im back in business with my computer and am very happy with it.
Cheers,
Prepared
02-14-2009, 02:03 AM
Problem solved. Thx to Sam DeathWalker ,
"Quoted"
1600MHz 8-8-8-24. 1.65V DOMINATOR 3x 1GB, 3GB total TR3X3G1600C8D Buy it now
1600MHz 9-9-9-24, 1.65V XMS3 Classic 3x 2GB, 6GB total TR3X6G1600C9 Buy it now
Your "C8" and "C9" have different timings. Not a good thing. Sell the C8 and get the C9 ....
So solution was...
The Domintaor memorys they sold me when i upgraded to 12 gig did not work together with Classic ones.
Removed them stress tested 72/h worked just fine. So they caused serious wierd error , rebootings and freezing.
Now im back in business with my computer and am very happy with it.
Cheers,
Sam saves the day yet again! I'm gonna make mince meat out of that mouse! Show yourself Sam Deathwalker and ye shall be dead from my Death Knights on your realm! :)
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