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bizcotti4
10-09-2008, 04:23 AM
OK i just put some upgrades into my system and im not sure if windows is unstable or ive forgotten something but i get hard crashes after running wow for not-so-long. essentialy i have time to load wow, possibly login and the system will freeze and sometimes restart, no warning, no error dialog box, just frozen. the system doesnt overheat and to my knowlege nothing is incompatable/not working. I just flashed my bios and all my drivers are up and running. My system specs are:

amd phenom 9950+ quad core be 140w
asus m3a78-t mobo
geforce 8800gtx
4gigs of geil pc6400 mem 800mhz/4-4-4-12cas
700w psu

thats all medicly relevant i can think of. a friend told me this behavior is indicitive of a graphics card discombobulation of some kind, but theres no graphical indication of this, ie weird textures. its possible though. i was thinking it could have been my mobo overheating, but it never gets above 45c (warm but not enough for a crash). im really stumped on this one, i recently ran 1 instance of wow crash. what could be the problem with this guy? some of my hardware is at the mobo standard specification, i havent fiddled with it just yet, could that have something to do with my misfortune? thanks

antishadow
10-09-2008, 06:38 AM
I could be wrong but... It sounds like either a heat problem or possibly some bad ram. RAM is easy to check with software. If the RAM checks out I'd check your cooling. (you mentioned your motherboard wasn't getting too hot but what about your video card or cpu?)

Alienenduro
10-09-2008, 06:45 AM
Are you using questhelper add-on? if you are uninstall it.

Dominian
10-09-2008, 07:27 AM
Are you using questhelper add-on? if you are uninstall it.

Why?

Multibocks
10-09-2008, 02:22 PM
reports of it crashing WoW

Lyonheart
10-09-2008, 04:43 PM
Might want to be specific when telling people to uninstall mods. I use QH and have ZERO problems. In fact I tell people to get it, its by far the best quest mod out there. I have heard of problems with it ( memory leaks and such ) but i have it turned off on all but my main. I never crash. Be nice to see some data/details on why some people are having issues with it.

Now i am not saying thats anyone is wrong here, just would be nice to know why 8)

Talos
10-09-2008, 04:49 PM
About the 3rd post

its either a hot videocard/cpu or a bad ram


about the bad ram part:
download memtest86+ from http://www.memtest.org , copy to disk or burn to cd, reboot and let that run for at LEAST an hour
if it gives no errors, perhaps let it run the entire night

if memtest gives you errors, its MOST probable your Ram, either that, or a small chance its the L1 cache or motherboard memory
if it passes this test, your Ram is ok, and the crashing problem is somewhere else

next step download Prime95 from http://www.mersenne.org/freesoft.htm
prime is normally run worldwide to find more prime numbers
but it also has a 'torture test' function
this stresses cpu, ram, harddisk

again let prime95 run for at least an hour, if still no errors perhaps let it run during the night/workday
if it gives errors here, its either the Ram (but than memtest should give errors too) or just general instability

if both of these are error free, the problem lies within WoW probably... cut/paste your /interface and /wtf folders to somewhere else and see if that solves the crashes
if one or both of these give errors, try switching out ram modules to see if 1 or more are defect, if so RMA them back and get some new ones

Prepared
10-09-2008, 05:01 PM
geforce 8800gtx

You mentioned that all of your drivers are up and running. Do you mean that you have all of the latest drivers installed? If not, that is the FIRST thing I would do. Each time I bought a new desktop computer system, I had freezes/crashes with World of Warcraft until I updated them with the latest drivers from nVidia. Once the drivers were updated, I had 0 problems with any freezes or crashes of the game.

From my observation, Blizzard always tests and certifies WoW patches with the latest release of the video drivers. That's why their support forums always have posts about updating the drivers.

bizcotti4
10-09-2008, 05:40 PM
Well im pretty sure it isnt my ram because im using the ram from my old system and it worked just fine. the temperatures on everything seems to be normal, with the exception of my gpu, which is hovering at about 72c, its stable right now, but i notice the longer my system is on the more frequent i crash. mobo/cpu sit at 40c under load its not them.

I run carbonite not quest helper. all my drivers are updated. i havent done much fiddling around with timings/frequency apart from my ram.

the whole thing runs swimmingly up untill it crashes. im on lunch right now so i havent had a chance to run the diagnostics. yet, bbl

Dominian
10-09-2008, 06:00 PM
Well im pretty sure it isnt my ram because im using the ram from my old system and it worked just fine. the temperatures on everything seems to be normal, with the exception of my gpu, which is hovering at about 72c, its stable right now, but i notice the longer my system is on the more frequent i crash. mobo/cpu sit at 40c under load its not them.

I run carbonite not quest helper. all my drivers are updated. i havent done much fiddling around with timings/frequency apart from my ram.

the whole thing runs swimmingly up untill it crashes. im on lunch right now so i havent had a chance to run the diagnostics. yet, bbl

Quite funny since the same thing happens to me..

The comp been on all night downloading stuff and when i come home and starts boxing it crashes after popping NS+EM+CL.. Okey so i reboot and same thing happens, so i try crysis instead and boom system blacks out again.

Then i went and took a 2 hour nap with my computer turned off. Come back and it doesnt happen at all when i push my comp on the MAX in crysis.

I also got Q9950 and i start to see weird reports on the forums with people running a 9950 2.8Q.

Talos
10-09-2008, 08:56 PM
Well im pretty sure it isnt my ram because im using the ram from my old system and it worked just fine.
This is no reason for it not to be...

the handling and changing of the ram could have 'killed' it....
electric discharge could have 'killed' it
age/tear and wear could have 'killed' it..

just cause it work last day/last year/last computer is no reason not to look at it

at least try out memtest from memtest.org, run it for 10 minutes, at least a full pass (test 1-8) im quite sure the problem lies there

trust me.. been there done that ;)
waiting on my ram to return from RMA as we speak, my old ram can run an entire night on memtest or prime, but my new ram just errored all the way

bizcotti4
10-09-2008, 10:58 PM
yeah im burning the memtest as we speak, i wasnt not going to try it, i just figured that wasnt the problem. it very well could be though.

Another thought:
Im running dual channel ram, and im not sure if its the exact same (i matched latency/manufacturer/frequency) but i do know they were manufactured at different times and COULD be differnet. if my first set of ram "a" were mixed up with the second set "b" coudl that pose a problem?
where typicaly ch1(a-b) ch2(a-b). if i were to have installed ch1(a-a) ch2(b-b) and they were in someway different could that cause this problem? i would normaly try this myself but my heatsink is covering my DIMM sockets.

ive never had a system like this so im running in the dark :pinch:

thanks

bizcotti4
10-10-2008, 12:37 AM
OH man eveyrone that said it was my ram was totaly right:

http://img363.imageshack.us/img363/7359/1009081833ta8.th.jpg ('http://img363.imageshack.us/my.php?image=1009081833ta8.jpg')http://img363.imageshack.us/images/thpix.gif ('http://g.imageshack.us/thpix.php')

well its nice to actualy know whats wrong with it, was getting worried it woudl be something expensive i JUST bought. thx all.

Hope this remedies the problem.

http://www.newegg.com/Product/Product.aspx?Item=N82E16820227298

Nepida
10-10-2008, 02:58 PM
Check your ram voltage. I was having some crashing problems recently and I think it was because the default in my motherboard was 1.85V when my ram was rated at 2.0V. I didn't play a whole lot but after changing it to the proper voltage I didn't see a single problem.

bizcotti4
10-12-2008, 10:23 PM
so with this weve established somethings wrong, but is there a way to check WHAT exactly the problem is? if the ram is bad chances are its not all 4 sticks? i bought some new ram already but i have to wait for it to come and im going through the singleboxing reversion withdrawls.

i was just wondering if i we could somehow get to the bottom of this and fix the problem, ie remove the bad stick. i could just take one out at a time but my heatsink has engulfed the ram and wont let it out, so if im going to remove it id like to only do it once.