May 29, 2014 13:56
User photo Chris
NCSOFT
Hello Travis,
Thank you for contacting us.
We can certainly refund your purchase from our website. Please know that issuing a refund does have some consequences if you have already applied your serial code to your account. Since players can only have one WildStar account per NC Account, refunding your purchase will permanently ban the WildStar account on your NC Account. If you would like to purchase a new code and play in the future, you will need to create a new NC Account using a different email address in order to apply the code.
If you still wish to obtain a refund, please provide the following information in your reply:
• The reason you are requesting a refund. (e.g. technical reason, found game cheaper, double billed, changed mind on purchase, unhappy with gameplay, intended as gift, or other (please specify))
• Your WildStar purchase Order ID provided in the receipt of the purchase(s)
• The e-mail address you used when making the purchase
• Credit/Debit Card: the last four digits (only the last four, please) of the card
• PayPal®: the Invoice ID from your PayPal® payment history
• Your billing zip code or postal code
We look forward to your reply.I am transferring your ticket to our Payments Team. Someone will be in contact with you as soon as possible.
Thanks!
Chris
WildStar Support Team"""
May 29, 2014 14:08
User photo Travis Watson
Awaiting your response
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